This guide explains how to link a domain name to an Email Service Infomaniak.

If the domain name is with…

… with Infomaniak, same Organization

If your domain name is registered with Infomaniak and is in the same user account or organization as the email, then there is nothing to do.

• Refer to this other guide to check and correct any possible configuration errors.

… with Infomaniak, different Organization

If your domain name is registered with Infomaniak but in a different user account or Organization, then:

• Edit its DNS zone by specifying Infomaniak's MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Move it within the same Organization.

… with Infomaniak with external DNS

If your domain name has DNS that are not Infomaniak's, then:

• Edit the current DNS zone where it is (if necessary, consult the help of the concerned provider) by specifying Infomaniak's MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Change the current DNS and select the use of Infomaniak's DNS.
  • Any DNS addition/modification can take up to 48 hours to propagate.
• Refer to this other guide to check and correct any possible configuration errors.

… elsewhere with external DNS

If your domain name has DNS that are not Infomaniak's, then:

• Edit the current DNS zone where it is (if necessary, refer to the help of the concerned provider) by specifying Infomaniak's MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Change the current DNS (if necessary, refer to the help of the concerned provider) by specifying Infomaniak's (this implies having a DNS zone with Infomaniak.
  • Any DNS addition/modification can take up to 48 hours to propagate.
• This DNS zone with Infomaniak will be configured correctly but refer to this other guide to check and correct any possible configuration errors.

… elsewhere but you are bringing it back

If your domain name is registered with another registrar and you want to transfer it to the same place as your Infomaniak email, then:

• Transfer the domain name to Infomaniak (it will be configured correctly but refer to this other guide to check and correct any possible configuration errors).