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Manage addresses on the Infomaniak Mail mobile app (app for iOS/Android smartphone or tablet)
This guide explains how the mobile app Infomaniak Mail (application for iOS/Android smartphone or tablet) works when you first open it after installation and during subsequent logins.
Start the setup assistant
When you first open the app, a step-by-step assistant will guide you through choosing the theme (pink or blue accent color) that you can also modify later. It will also show you the main ergonomic features available with the application (long press, swipe).
In the last step, you can…
- … create an account that is to say, get a new free email address…
- … or simply log in with your usual credentials (your email address to log in to Infomaniak).
Multiple email addresses
Once logged in, with the possible two-factor authentication (2FA) completed, you will find all the email addresses already linked to Infomaniak Mail that you used to consult on your web browser via the address ksuite.infomaniak.com/mail.
You can switch from one address to another…
- … by clicking at the top left of your inbox:
- … then on the chevron to the right of your email address that is displayed:
To add another one, click on the button at the end of the list or refer to this other guide:
To remove one, refer to this other guide.
Multiple user accounts
Imagine that in addition to your personal user account with your favorite email addresses linked, you get from your employer a login to a user account with different email addresses of the company within this professional account…
To add the additional user account:
- Click at the top right of the inbox:
- Click on Add an account to log in to the desired Infomaniak user account:
To easily switch from one user account to another:
- Click on one or the other of the linked user accounts, and thus consult the email addresses linked within these accounts:
To detach a linked user account in the application and no longer be able to view the email addresses linked within this account, simply…
- … go there one last time
- … then click on the user menu in the top right corner
- … to then log out at the bottom of the screen:
You will be automatically switched to one of the remaining accounts.