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Knowledge base Once my video is offered as a stream on my VOD space, how can I download the whole file again?
Once my video is offered as a stream on my VOD space, how can I download the whole file again?
Most browsers, once this address has been loaded, will "stream" the video, that is to say that the video will be gradually read without you being able to download the whole file to your hard disk.
There isn't either any access (via FTP for example) to the server hosting the videos.
Actions to be carried out
If your browser permits this, once you have the video (http://vod.infomaniak.com/blablabla/example.mp4 for example) in the player in front of you, just go to the "File" menu or equivalent, and choose the "Save as..." option, which will save the video "example.mp4" to your hard disk. Don't forget to close the video that is now being played as otherwise the download will be duplicated which will slow everything down considerably.
Another option is to select your video's URL (http://vod.infomaniak.com/blablabla/example.mp4 for example) where it is displayed in the administration console, and drag it to the download window in your browser, which will result in the video being downloaded without being played.
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