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Change the password for one of the Mail Service addresses
This guide explains how to change the password of an email address within a Mail Service without having to provide the old password.
If the email address you want to change the password for is also the login email for your Manager account, it might be the same password (unified password).
Follow this procedure (click here) to change the password for logging into the Infomaniak interface.
Changing the Password of an Email Address
If you wish to change the password of an email address, please follow this procedure:
- Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox.
- Click on the icon in the top right corner of the interface (or navigate through the left side menu, for example).
- Select Mail Service (under the Collaborative Tools section).
- Click directly on the name of the item in the table that corresponds to the email address in question.
- Click on the relevant email address
- Click on Modify (under the Password section)
- Choose to send a password reset procedure to the email address user or Change the password directly
If necessary
- Update your email client, smartphone, tablet, etc. with the new password.
- If the email address is associated with Mail, you will need to enter the new password during the first login.
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