Policy on the use of cookies
What is a cookie?
Cookies are temporary text files stored on your computer, tablet or smartphone when you visit our website. Thanks to the information contained in these files, you can for example, automatically connect to your user account, and the contents of your basket will be memorised. We also use cookies to understand how you use our site to continually improve our performance. The content of cookies may vary and so we use four variants: analytics, functional, performance and tracking cookies.
Functional cookies let us store your preferences and automatically connect you to our website. They improve your experience and facilitate using our services.
| Cookie name | Site | Maximum period of conservation | Place by | Objective |
|---|---|---|---|---|
|
front_language |
Site Infomaniak |
1 month |
Infomaniak |
Displaying the site in the same language as your last visit. |
|
qtrans_front_language |
Infomaniak blog |
1 year |
Infomaniak |
Displaying the blog in the same language as your last visit. |
|
PHPSESSID |
Site Infomaniak Infomaniak blog |
Duration of your visit |
Infomaniak |
Save users' sessions to facilitate their connections and memorise their preferences. |
|
SASESSION, hosting_session |
Site Infomaniak Manager |
Duration of your visit |
Infomaniak |
Save users' sessions to facilitate their connections and memorise their preferences. |
|
slaask-token-* |
Site Infomaniak Manager |
2 years |
Slaask |
Enable the resumption of an exchange with our support team via chat if the browser closes. |
|
em_cdn_uid" |
Site Infomaniak Manager |
1 year |
Slaask |
Identify the user on Slaask's CDN, which is our technical partner for our online chat solution. |
|
*-XSRF-TOKEN |
Connection page |
2 hours |
Infomaniak |
Reinforce the security of authentication services. |
|
wks_flavour |
Connection page |
4 years |
Infomaniak |
Checking the internal routing. |
|
infomaniak_user_device |
Connection page |
5 years |
Infomaniak |
Send an email notification when signing in to an user account from a new device. |
|
double_auth_trusted_* |
Connection page |
5 years |
Infomaniak |
Checking the validation service in two steps. |
|
Infomaniak_login |
Connection page |
1 year |
Infomaniak |
Remember the last account used to facilitate the subsequent connections. |
|
remember_* |
Connection page |
5 years |
Infomaniak |
Keep the user session active. |
|
account_session |
Connection page |
2 hours |
Infomaniak |
Checking management of the sessions. |
Performance cookies and conversion pixels measure the performance of our advertisements. They also enable us to calculate the exact commission for the partners who promote our services.
| Cookie name | Site | Maximum period of conservation | Place by | Objective |
|---|---|---|---|---|
|
banner |
Site Infomaniak |
30 days |
Infomaniak |
Detecting if a sale has been made via our affiliate programme. |
|
Conversion pixels |
Site Infomaniak Manager |
Duration of your visit |
Google Adwords, Facebook, Twitter, Bing |
Analysing the reliability and the relevance of our advertisements. These pixels are only present on action pages, such as confirming an order. |
At Infomaniak, our core mission is to improve our site and our services based on your preferences and your needs. Using analytic cookies, we collect information on the use of our site see what information you find useful or superfluous.
| Cookie name | Site | Maximum period of conservation | Place by | Objective |
|---|---|---|---|---|
| _gat |
Site Infomaniak Infomaniak blog Connection page Manager |
Duration of your visit |
Google (DoubleClick) |
Limit the number of requests sent to the DoubleClick service. |
| _gid |
Site Infomaniak Infomaniak blog Connection page Manager |
Duration of your visit |
Google (Analytics) |
Generate statistical data on how our visitors use our sites. |
|
_gali |
Infomaniak blog |
Duration of your visit |
Google (Analytics) |
Save improved link assignments to measure the traffic of multiple elements of a page (text, image). |
|
_pk_ses.* |
Manager |
Duration of your visit |
Infomaniak (Piwik) |
Preventing a person from being counted twice in the statistics. |
|
_pk_ref.* |
Manager |
6 months |
Infomaniak (Piwik) |
Identify from which site the visitors come. |
|
_pk_id.* |
Manager |
1 year |
Infomaniak (Piwik) |
Generate statistical data on how our visitors use the Manager. |
Tracking cookies help us understand if you are interested in one of our products. We can then show you special offers of interest to you during your browsing.
| Cookie name | Site | Maximum period of conservation | Place by | Objective |
|---|---|---|---|---|
|
_ga |
Site Infomaniak Infomaniak blog Connection page Manager |
2 years |
Google (Analytics) |
Generate statistical data on how our visitors use our sites. |
Infomaniak can modify this policy if the cookies are obsolete or if our needs change.
This page always displays the latest version. If you have any questions, please contact us
This policy was amended on 1 May 2018.