Do you have any questions or doubts?

We’ve compiled the questions we’re often asked – see below.

  • Yes, you just have to create a tariff and change the settings for it. Add a sale start and end time for this tariff.

  • No, contact our support to request the list and tariffs

  • Yes, after the event, use the Mailing buttons to send a direct message or text to everyone with a valid ticket for that event.

  • Yes, in the menu 'Shop / Availability online > Store options', advanced options, select according to your choice: 'HTML code placed in HEAD' or 'HTML code placed in footer' or 'External CSS link' or 'External JS link'

  • Yes, use the rights in the Manager to allow access to a ticketing product and enable profile management for that product, including sales and scanning.

  • Yes. You can contact contact us

  • Yes. You need to ask us about your plan or send it to our support to create it. Please indicate in writing the name and address of the venue, the areas, rows and seats. Creating a new plan is subject to a fee.

  • VISA, Mastercard, PostFinance and Twint (CH) credit cards

  • In the first few days of the month after you receive the monthly summary e-mail on the first of the month. You can request an advance payment online any time.

  • Yes, it belongs to you. You can export it in CSV format.

  • Yes.

  • Yes, we don't ask for any kind of exclusivity.