Knowledge base

This guide explains how to sync your contacts and calendars in Workspace with Window  10's native Contacts and Calendar applications.

This guide is provided for information purposes only. Please contact Microsoft or your device's retailer in the event of problems

Steps to be taken

1. Open the Contacts application
2. In the Contacts application's settings, click on Add an account
3. , click on Exchange, Office 365
4. UnderEmail address enter the username given by the sync assistant (e.g.AB12345@sync.infomaniak.com)
5. ClickNext
6. UnderPassword:
   • if   2-step verification is enabled, generate an application password here https://manager.infomaniak.com/v3/profile/application-password
7. Click onLog in
8. an error will be detected and a login windown will open, clickLog inagain
9. another pop-up will open, clickAdvanced
10. UnderUsernameenter the same name that you entered in step 4 but without the @
11. Under Server,enterhttps://sync.infomaniak.com
12. Leave the box ticked and enter the username below (e.g.Infomaniak)
13. ClickLog in
14. Go back to the Contacts application settingsin Contacts
15. Click on the Infomaniakaccount which syncs your contacts with your calender (e.g. AB12345@sync.infomaniak.com)
16. UnderOptions for syncing your content, deactivate Email