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Fixing a virus issue on the website
This guide explains how to initiate a content analysis of a Web Hosting in order to detect and clean files containing viruses and other malicious scripts that could threaten the security of websites.
Start an Analysis
To analyze potentially infected content:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon in the top right corner of the interface (or navigate through the left sidebar menu, for example)
- Choose Hosting (universe Web & Domain)
- Click on the name of the relevant object in the displayed table
- Click on Advanced Tools in the left sidebar menu
- Click on Antivirus in the left sidebar menu
- Click on the blue button Analyze
- Select the site(s) to analyze
- Click on the blue button Start Analysis
The antivirus scan may take some time but the Manager can be closed.
You will receive an email when the operation is completed.
Consider using Patchman Security Scanner to monitor any vulnerabilities automatically patched on your site.
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