The different types of access within the framework of a partnership

This guide explains the differences between the two types of access possible between a partner and their customer.

Limited access

• The customer grants the partner access specifically to certain products
• The partner only manages the products that the customer has allocated to them for management purposes
• The partner cannot order or renew products for their customer
• The partner receives an income when the customer purchases or renews products which the partner manages
• The customer can have several partners with limited access in their organisation on condition that they manage different products

Complete access

• The customer grants the partner access to all their products
• The partner can order and renew products for their customer
• The customer and the partner can define which payment methods will be used for the orders and renewals
• The partner receives an income for any product order or renewal
• The customer can only have one single partner with complete access in their organisation