Getting Started Guide: SwissTransfer - Secure and free transfer of large files

Thank you for using Infomaniak to send your large files and folders to your contacts around the world!

Preamble

• SwissTransfer is a secure online file transfer platform that allows you to send large files in a simple and effective manner.
• Unlike many other file transfer services, SwissTransfer accepts files up to 50 GB, which is particularly useful for large files that cannot be sent by email or other traditional means.
• Moreover, data security is guaranteed as Infomaniak is particularly committed to confidentiality and ethics are at the heart of its concerns.

Transferring data with SwissTransfer

To send files via SwissTransfer:

• Click here to access the SwissTransfer Infomaniak web app (online service swisstransfer.com).

You can also use the SwissTransfer mobile app (app for iOS/Android smartphone or tablet).

The files that pass through SwissTransfer can be downloaded by the user…

• … one by one…
• … or by using the "Download All" button, which will create a .zip archive to download:
  • If it exceeds 10 Go, then you will need to download the contained data one by one.
  • Therefore, if you need to send several dozen large files, it is better to group them yourself beforehand in a zip/rar/etc. archive (read below).

Compress files before sending…

You can transfer multiple files with SwissTransfer by selecting them on your device, even if the data to be sent includes folders.

To facilitate sending, it is not mandatory but easy to compress your files in a format like ZIP for example. These manipulations will create a new compressed folder .zip that can be sent more quickly with SwissTransfer as the total weight will be reduced in principle.

… on macOS and Linux

1. From your computer, select the folder(s) to send.
2. Right-click on the folder(s) to archive.
3. Select the "Compress" option:
   
   

... on Windows

1. From your computer, select the folder(s) to send.
2. Right-click on the folder(s) to archive.
3. Select the "Send to" option.
4. Click on the "Compressed Folder" option.

Send the compressed files

All you have to do is drag your compressed file(s) to SwissTransfer:

Usage restrictions

SwissTransfer is not available in these countries:

Afghanistan
Saudi Arabia
Armenia
Azerbaijan
Bahrain
Bangladesh
Belize
Bhutan
Myanmar (Burma)
Bolivia
Brunei
Cambodia
China
Costa Rica
North Korea
United Arab Emirates
Ecuador
El Salvador
Georgia
Guatemala
Guyana
Honduras
India
Indonesia
Iraq
Iran
Israel
Jordan
Kazakhstan
Kyrgyzstan
Kuwait
Laos
Lebanon
Malaysia
Maldives
Mongolia
Nepal
Nicaragua
Oman
Uzbekistan
Pakistan
Palestine
Panama
Paraguay
Philippines
Qatar
Sri Lanka
Suriname
Syria
Tajikistan
Taiwan
East Timor
Turkmenistan
Uruguay
Venezuela
Yemen