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kDrive data of a retired user
This guide explains how to manage the retained files of a user removed from a kDrive.
Indeed, if the user of a kDrive is deleted and you have chosen to keep his files, you have the option of deleting them or assigning them to another user for 6 months.
This step is also mandatory if you want to reuse and free up the user's place without having to modify the maximum number of users of your kDrive.
Transferring or deleting a retired user's data
- Access your kDrive ( kdrive.infomaniak.com )
- In the left side panel click on the icon
to the right of the name of your Drive
- Click on Manage Users
- Click on the icon
to the right of the "removed" user then on Manage files
- Choose destination user or permanently delete files
- Click on the button at the bottom right to validate your choice
Link to this FAQ: