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Knowledge base

1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!

Knowledge base Share a review or a suggestion concerning an Infomaniak product

    Share a review or a suggestion concerning an Infomaniak product

    We are dedicated to continuously improving our products and customer service. We take every suggestion that you share with us via our support team, on social media or on the web for improving one of our services to the department concerned, where it is discussed during their next meeting. Your needs shape our priorities and allow us to continue to improve the services that we offer you.

    What product does your suggestion concern?

    • Domains: French / English / German / Italian / Spanish
    • Web hosting: French / English / German / Italian / Spanish
    • Email Service and Infomaniak Mail: French/ English / German / Italian / Spanish
    • kDrive: French / English / German / Italian / Spanish
    • Cloud servers: French / English / German / Italian / Spanish
    • Jelastic Cloud: French / English / German / Italian / Spanish
    • Newsletter tool: French / English / German / Italian / Spanish
    • SSL certificates: French / English / German / Italian / Spanish
    • Housing and data center: French / English / Germany / Italian / Spanish
    • Audio streaming: French / English / German / Italian / Spanish
    • Video streaming: French / English / German / Italian / Spanish
    • VOD / AOD: French / English / German / Italian / Spanish
    • Synology NAS: French / English / German / Italian / Spanish
    • Swiss Backup: French / English / German / Italian / Spanish
    • Guest Manager: French / English / German / Italian / Spanish
    • Swiss Transfer: French / English / German / Italian / Spanish
    • Public Cloud: French / English / German / Italian / Spanish

    Our support team is also happy to help, and can be contacted by email, chat or phone if needed.



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