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Knowledge base Opening ports in the firewall

Opening ports in the firewall

This guide explains how to add personalised ports in the firewall of a Web host or a Cloud Server. Opening ports allows you to ensure certain applications work well but can reduce the security of your hosting.

On a Web or Classic hosting, it is only possible to open output ports.
On a Cloud Server it is possible to open input and output ports.

Adding a port

open the admin console (https://login.infomaniak.com)
to go to Host or Cloud Server
click on the host or the server concerned
on a Cloud Server, choose the host concerned
in the left side panel, click on Tools then on Opening ports
click on Add a port
follow the instructions displayed on the screen

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