Knowledge base

This guide explains

• how to migrate a WordPress site from one web host to another
• how to change the domain name of a WordPress site
• how to back up an entire WordPress website

If you use My WordPress Site (WordPress installed via WordPress & Apps in the Infomaniak Manager), then you can change the address very easily: https://www.infomaniak.com/en/support/faq/2016/my-wordpress-site-changing-the-web-address-urlchanging-the-domain-name

Each step of this guide is illustrated by a video that details all the actions to be performed. This guide is for informational purposes only and we cannot provide more details about the process.

Step 1: full backup of the WordPress website

To back up all files and the database of a WordPress site:

1. from the WordPress admin console, install and enable the Duplicator extension
2. from the WordPress main menu, open the dashboard of the extension
3. follow the wizard to create a new backup package
4. download the installer and the archive to your computer at the end of the process

Step 2: preparing for site restoration

On your web hosting:

1. create an FTP account (help)
2. create a MySQL database (help)
3. send the installer and the archive created in step 1 to your hosting via FTP (help)

It is recommended to carefully note the following:

• FTP host server
• name of the FTP account
• FTP account password
• host server of the database
• database name
• the user's database password

Step 3: restoring the WordPress website

To restore the WordPress site on the domain name and the hosting of your choice:

1. go to the installer URL (e.g., exampledomain.com/installer.php)
2. check the Connect and Remove All Data box and enter the requested information regarding the database
3. in step 2 (Update) of the restoration process, it is possible to specify the new domain name of the WordPress site under New settings
4. when the restoration process is complete, test the site and delete the archive and the Duplicator extension installer

If you want to duplicate a WordPress site in order to work in parallel in a development environment, you can follow this guide: https://news.infomaniak.com/en/create-a-wordpress-development-environment/