Limit to the number of outgoing emails

This guide details the security measures put in place within the framework of Infomaniak email offers in order to detect abusive and abnormal use of an email address. These measures protect you from malicious use of your computer or your account.

Sending limits per 24 hours

The number of outgoing emails per 24 hours is limited to:

• 100  messages for free email users @ik.me  (+ etik.com, etc.) and Starter
• 1,440 messages for paid Mail Services
• 20,000 messages if using PHP Mail feature from paid web hosting or cloud server

Upon written, motivated and authenticated request , it is possible to modify these security rules for a specific paying email address.

For sending e-mails to a large number of recipients, we recommend our Newsletter tool .

Learn more

• Limits on the number of email recipients
• Limits of the free ik.me Mail offer