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Limit to the number of outgoing emails
We have set up security measures in our Mail offer to detect the abusive or abnormal use of an email address. These measures protect you from the malicious use of your computer or email account.
Outgoing email limits per 24-hour period
- Paid Email Service (Premium, Classic): one email address can send a maximum of 1440 messages per 24-hour period
- Free Email Service (Starter pack): one email address can send a maximum of 100 messages per 24-hour period
- Paid Web Hosting : if you use the PHP Mail function via a web hosting or a cloud server, the mailing limit is set at 20,000 messages every 24 hours.
These security measures concern outgoing email via WorkSpace, email software, email applications, etc., but not the Newsletter tool.
On explicit written and authenticated request, it is possible to modify these security rules for a specific email address (except the Starter pack): https://support.infomaniak.com.
Find out more
- Web + Email Service
- Email Service
- Newsletter
- Converting/upgrading Starter hosting
- Limit to the number of email recipients
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