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Limit to the number of outgoing emails
We have set up security measures in our Mail offer to detect the abusive or abnormal use of an email address. These measures protect you from the malicious use of your computer or email account.
Outgoing mail limits per 24-hour period
- Paid Mail hosting (Premium, Classic): one email address can send a maximum of 1440 messages per 24-hour period
- Free Mail hosting (Starter pack): the limit is reduced to 100
These security measures concern outgoing email via WorkSpace, email software, email applications, etc., but not the Newsletter tool. Nevertheless, we remind you that each mailing campaign you send must contain instructions to unsubscribe and you must be able to prove the registration of your subscribers. It is therefore important to save the emails that confirm the registration of your subscribers via a double opt-in.
On explicit written and authenticated request, it is possible to modify these security rules for a specific email address (except the Starter pack): https://support.infomaniak.com.