Knowledge base

We have set up security measures in our Mail offer to detect the abusive or abnormal use of an email address. These measures protect you from the malicious use of your computer or email account.

Outgoing email limits per 24-hour period

• Paid Mail hosting (Premium, Classic): one email address can send a maximum of 1440 messages per 24-hour period
• Free Mail hosting (Starter pack): one email address can send a maximum of 100 messages per 24-hour period

These security measures concern outgoing email via WorkSpace, email software, email applications, etc., but not the Newsletter tool. 

On explicit written and authenticated request, it is possible to modify these security rules for a specific email address (except the Starter pack): https://support.infomaniak.com.

Find out more

• Web + Mail hosting
• Mail hosting
• Newsletter
• Converting/upgrading Starter hosting
• Limit to the number of email recipients