Putting a site into maintenance mode / temporarily disabling a website

This guide explains how to enable or disable maintenance mode on a website in your hosting.

The maintenance mode allows you to display a personalized message to your visitors, for example during the resolution of a technical problem. It is also possible to configure IP addresses that can bypass this page.

Activate maintenance mode

To set up a page with the message of your choice:

1. open the Manager (manager.infomaniak.com)
2. go to Web Hosting
3. click on the hosting/domain name concerned
4. in the left side panel, click on My sites  then on Pages editor
5. choose the site concerned
6. click on  Create a maintenance page (or Customize )
7. layout the text of your choice
8. configure the display using the items on the right
9. click on Save so as not to lose your modifications during editing
10. click on Save & activate to publish the page

Allow IP addresses

It is possible to display a site even with the maintenance mode. To do this, it is necessary to enter the IP addresses of the computers that must be able to bypass maintenance mode:

1. activate the maintenance mode according to the procedure above
2. go to the configuration page of the maintenance page (see procedure above)
3. under Maintenance  on the right, click on Insert my IP address to authorize your computer to display the site without maintenance mode. It is also possible to manually enter the IPs to authorize
4. click save and publish

Turn off maintenance mode

To disable the message that appears on your site during maintenance:

1. open the Manager (manager.infomaniak.com)
2. go to Web Hosting
3. click on the hosting/domain name concerned
4. in the left side panel, click on My sites  then on Pages editor
5. choose the site concerned
6. in the Maintenance rectangle, click on  Customize
7. click on Save & deactivate at the bottom right

Alternative method for WordPress

It is not recommended to activate the Infomaniak maintenance page above to then work in WordPress. We recommend instead the use of a WordPress extension (there are dozens of them) dedicated to maintenance within the CMS itself or the addition of code

in a new empty file named .maintenance (the dot before the filename is important) placed on the server at the root of your site, which will disable all your pages except the WordPress homepage.