• FTP Manager FTP Manager

    FTP Access Online

  • Workspace Workspace

    Webmail, contacts, calendar

  • Administration Administration

    Domains, Live, VOD/AOD

  • Service status
  • Resellers
  • Blog
  • About us
  • Green hosting
  • EUR
  • Clients' opinions:
    www.infomaniak.com
    4.47 / 5
    200
  • Sign in Sign in
    • FTP Manager FTP Manager

      FTP Access Online

    • Workspace Workspace

      Webmail, contacts, calendar

    • Administration Administration

      Domains, Live, VOD/AOD

  • Subscription
  • EN
    • FR
    • DE
    • IT
    • ES
Infomaniak
  • Domains
    • Order

      Reserve your domain name at the best price and receive free web space and an email address

      Order
    • Prices

      Compare market prices and buy your .COM .NET .CH or .FR domain (amongst others) at the best price.

      Prices
    • Transfer

      Transfer your domain at the best price and reap the rewards

      Transfer
    • Our tips

      Everything you need to know to be able to choose the best domain name for your site

      Our tips
    • Whois

      Find out who is the current owner of a domain

      Whois
  • Create a site
    • With WordPress

      Create an attractive site that is easy to update and choose from more than 100 professional themes

      With WordPress
    • With 120 Web applications

      Create an online shop, a blog, a forum, a photo gallery, etc. thanks to our hosting which is optimised for Joomla, Drupal, PrestaShop and more than 120 CMS.

      With 120 Web applications
    • With a professional

      Soumettez votre projet de site Internet à plus de 850 agences Web partenaires et recevez des devis dans les 48h. Gratuitement et sans engagement

      With a professional
  • Hosting & Servers
    • Compare our hostings

      Choose the best hosting according to your needs.

      Compare our deals
    • Web+Email hosting

      The ideal solution for creating a website easily with professional email addresses

      Web + Mail Hosting
    • Mail Hosting

      The ideal solution for creating your professional email addresses with your domain name

      Mail Hosting
    • Cloud Servers

      The managed or unmanaged Cloud Server is the most powerful and flexible custom hosting solution

      Cloud Servers
    • NAS Synology

      The ideal solution for synchronising and backing up your data in Switzerland to a remote and totally secure location.

      Synology
  • Housing
  • Pro Tools
    • Workspace

      Discover the Swiss Webmail for SMEs that synchronises yours emails, calendars and contacts

      Workspace
    • Newsletter

      Send your newsletters with the best value professional emailing tool on the market

      Newsletter
    • Very High Availability Hosting

      Use the same technologies as the most visited sites in the world

    • VOD/AOD

      Host and broadcast your video and audio files without constraints or limits

      VOD/AOD
    • Streaming video/audio

      Broadcast your radio and TV shows, events or conferences live

      Streaming video/audio
  • Support
    • Knowledge base

      More than 1'000 FAQs and video guides to answer any questions that you may have

      Knowledge base
    • Contact us

      Need help? Our highly-trained specialists are on hand to answer your questions 7 days a week.

      Contact us
    • Pay a bill

      Renew your hostings, domain names, VOD/AOD, video and radio streaming, etc. in just 1 click

      Pay a bill

Knowledge base

1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!

Knowledge base Getting Started Guide: managed Cloud hosting

    Getting Started Guide: managed Cloud hosting

    Thank you for letting us host your online projects.

    This guide will enable you to quickly use the basic functions of your new product. In case of problems, please consult our knowledge base before contacting our support team.

    You ordered a managed Cloud hosting and you want...

    1. To create a WordPress website with "My Easy Site"
    2. To install a Web app (ownCloud, Joomla, Typo3, Drupal, phpBB, Simple Machines Forum, Magento, PrestaShop, etc.)
    3. Manage your FTP accounts/users
    4. Manage and publish files on your hosting via our FTP Manager
    5. Manage your MySQL databases
    6. Add a site or a subdomain to your hosting (multisite)
    7. Preview your site even if your domain name does not yet point to the Infomaniak servers

    Important: If your domain is not managed by Infomaniak or your Cloud hosting is not managed under the same customer account as your domain name, follow this guide to configure DNS Records or to link the name domain to your Cloud hosting.



    Link to this FAQ:
    Has this FAQ been helpful?
    Thank you for your opinion. Make improvements to this FAQ?
    Do not ask questions through this form, it is used only improve our FAQ.
    If you have a question please use our contact form.
    Your message has been sent. Thank you for suggesting an improvement to this FAQ.
    Display all FAQs for this product

    Infomaniak

    Blog About us Support Knowledge base Site map Terms and Conditions

    Swiss hosting provider

    Wordpress hosting Web Hosting Mail Hosting Cloud Server / VPS

    Domains

    Register a domain Transfer a domain Whois domain Report an abuse

    Professional tools

    Synology NAS Newsletter tool Video streaming live Live Audio Streaming Housing and colocation

    Green hosting

    Certificates and rewards Environmental commitments Environmental projects
    • Infomaniak
    • Support
    • Knowledge base
    • Getting Started Guide: managed Cloud hosting
    Service status
    News
    About us
    Ecological charter
    Join us!
    Your browser is outdated, security and browsability are no longer guaranteed. We recommend that you update it as soon as possible by clicking here.