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Manage Organizations in the Manager
This guide explains how to switch from one Organization to another from your Manager Infomaniak or how to remove yourself from an Organization you belong to.
Preamble
- Since you opened your account with Infomaniak, you are part of at least one Organization.
- If you were alone and it was not an invitation, an Organization was created in your name and you automatically become the legal responsible.
- Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
- Only a owner/legal representative can make changes.
- It is quite possible to access several Organizations with the same login credentials, and to switch quickly from one to the other.
- You can also switch between your Organizations on ksuite.infomaniak.com; if you have my kSuite, it will always be offered first.
Display another Organization
To switch to one of the other Organizations you belong to:
- Click here to access your product management (Manager Infomaniak).
- Click on the dropdown arrow at the top left of the Manager interface.
- Click on the Organization you want to access.
- The organization change is immediate, you are automatically switched:
Manage Organizations / Leave an Organization
To view all the Organizations you belong to (because you created them with your user account or because you were invited) and possibly remove your membership (if you are not the last user or the sole legal responsible):
- Click here (or on the badge with your initials/avatar in the top right of the Manager Infomaniak) to "Manage my profile":
- Click on Manage in the My Organizations box.
- Click on the icon
all the way to the right of the Organization name to access it
- and on the icon next to it to leave:
A user can leave any Organization as long as…
- … this user is not part of the Organization's kSuite
- … this user's login address is not in an Organization Mail Service
- … this user is not the last owner of the Organization
Link to this FAQ: