Restart the transfer of a domain

This guide explains how to restart the transfer of a domain name to Infomaniak in the event of a failure.

Manually restart a domain transfer

When the transfer of a domain name fails, you will receive an email with the possible reason for the problem.

The message also contains a link to retry the transfer request without paying the transfer fee again .

In case of problem:

1. open the manager (manager.infomaniak.com)
2. go to Domain
3. click on the domain name concerned
4. carefully follow the instructions displayed on a red background at the top of the dashboard