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Restart the transfer of a domain
This guide explains how to restart the transfer of a domain name to Infomaniak in the event of a failure.
Manually restart a domain transfer
When the transfer of a domain name fails, you will receive an email with the possible reason for the problem.
The message also contains a link to retry the transfer request without paying the transfer fee again .
In case of problem:
- open the manager (manager.infomaniak.com)
- go to Domain
- click on the domain name concerned
- carefully follow the instructions displayed on a red background at the top of the dashboard