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Solving a Windows instance connection problem
This guide addresses an issue that may occur when starting an instance on Public Cloud Infomaniak.
Preamble
- Check for any ongoing issues on https://infomaniakstatus.com/.
- For Public Cloud specifically, the list of scheduled maintenances and current issues can be found at https://status.infomaniak.cloud/.
Using the image ID
The images of the different operating systems, offered by Infomaniak in the Images section and listed in the Source section when you launch a new instance of your Public Cloud, are regularly updated but their name is not changed.
Having a stable name can cause issues with automation tools like heat or terraform with the risk that they recreate the VMs undesirably.
This issue can be avoided by using the image ID or a personal image:
Link to this FAQ: