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Transfer a domain from Skiff to Infomaniak
This guide explains how to transfer a domain to Infomaniak currently registered with Skiff, which is ending its offer by the end of 2024.
Preamble
If you are migrating your data from Skiff to Infomaniak, make sure you have recreated your services and, when everything is ready, transfer the domain by choosing the Infomaniak configuration at the end of the transfer process (point b.7.a below). Within a few hours (maximum), Infomaniak services will take precedence over those of Skiff. And to ensure that everything is properly configured:
- Run a DNS diagnostic to check the Domain <-> Infomaniak Services connection
- Run a Mail diagnostic (SPF, DKIM...) to avoid sending or receiving issues
Simplify your life! If needed, local partners referenced by Infomaniak can take care of these procedures. Start a free call for tenders. They handle everything for you, freeing you from technical details.
Transferring the Domain to Infomaniak
a. Obtaining the Authorization Code from Skiff
A domain can be transferred from one company to another with an authorization code that you need to obtain from the current provider. In the case of Skiff:
- Login to https://app.skiff.com/mail/inbox?settingTab=custom+domains from a web browser like Brave or Firefox
- Click the ... button
- Click Transfer Domain
- Follow the procedure to obtain the code and keep it safe
b. Transferring the Domain to Infomaniak
Once you have obtained the authorization code:
- Order the existing domain from this direct link
- Enter your domain name (without www) and click the magnifying glass to search for it (the system will detect that it already exists)
- Create a user account or select the organization in which to place the domain
- Click the Transfer button on the page indicating that the domain is already reserved
- Continue with the order assistant without selecting additional services
- Enter the contact details of the domain owner
- Activate the switch After transfer, use Infomaniak DNS servers
- Turn it on if you already have corresponding services for the domain with Infomaniak or if you are transferring them at the same time (or within a few hours max.)
- Turn it off to manually specify the DNS that your domain should have (current DNS, for example)
- ADD TO POINT B "If you intend to direct it to another provider like Swisscom"
- Enter the authorization code (obtained at point a.4 above)
- Click the Validate button
- Check the data and confirm the order
If you are stuck at a specific step, feel free to contact Infomaniak support to get the necessary assistance to continue the process.