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Ticketing: manage the end of sale date/time for tickets
This guide explains how to modify the closing dates and times for sales within the framework of the ticketing system Infomaniak.
End of sales settings
You can modify the closing date and time at each level independently:
- End of online sales
- Allows you to close sales of the event from your online box office and on the Infomaniak portal. People will no longer be able to order tickets online for this event from a website.
- End of sales at Reseller Counter
- Defines the moment when people with restricted access to the counter only will stop their sales from the counter on the manager or tablet.
- End of sales at the Administrator Booth
- For administrators making sales from the Booth accessible from the manager or tablet:
- For administrators making sales from the Booth accessible from the manager or tablet:
Setting up the sales end parameters
These settings can be defined when creating an event, during the third step of the procedure by activating the option Modify the closure of sales:
They can be configured at the event level once it has been created by going to the Settings tab:
For multi-date events
The Settings tab is located at each show. However, it is possible to modify the end of sales for multiple dates at once by using the actions on multiple dates:
- Go to the Dates tab of your event.
- Switch to list mode:
- Select the dates you want to set up.
- Click on Actions and Edit show settings:
Link to this FAQ: