Create a "catchall” address

This guide explains how to create a "catchall" email address in order to retrieve all the emails sent to a domain without declaring an email address each time.

Example: you use john.smith@domain.xyz but want to receive emails even if the sender gets the address wrong (jonh.smit@domain.xyz, johnnysmith@domain.xyz, etc.).

With a catchall address, a sender getting the address wrong won't receive an error message and you can see the emails by logging in to the catchall@domain.xyz address

This is ideal if you want to receive all the messages for which there is no specific address on your domain.

Create a catchall address

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. Go to Email Service
3. Click on the Email Service/domain name concerned
4. Click on the drop-down menu arrow on the Create an email address button and select Create a generic email address
   
   


5. Click on the drop-down menu arrow in the Email address field and select Catchall then click on Next to finish creating the catchall email address
   
   

Important recommendations

We advise against creating this account because it also retrieves all spam and viruses; during a wave of spam attacks, it therefore runs the risk of becoming totally saturated. It is better for senders to receive an error message warning them that the email address they used does not exist so that they do not continue using it as a recipient address.

Moreover, if you configure the "Auto-reply" function for a catchall@ address on your domain, no automatic reply will be sent to the people sending a message to an address which does not exist on the domain.