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Preventing Website Hacking
This guide explains how to prevent cyber attacks and avoid hacking of the website you manage.
WordPress Users: read the dedicated article https://news.infomaniak.com/reparer-site-wordpress-pirate/
The Role of the Host
Infomaniak's job is to provide quality hosting, so it is essential to respond extremely quickly to various attacks that any Internet actor may be subject to. Infomaniak therefore does its utmost to take maximum precautions against hacking, notably by keeping the various versions of the technologies used up to date.
In the event of a proven hacking, if it is possible to trace back to the author and if the machine has been compromised due to a security flaw within Infomaniak's scope, if the integrity of the servers is at stake, Infomaniak takes matters into its own hands.
The Role of the Website Owner and Webmaster
If the hacking of your site is your responsibility (an outdated script, a security patch that has not been applied, etc.), Infomaniak will contact you to warn you of a problem that needs to be resolved quickly. Some organizations like Saferinternet may also suspend the domain name upstream, which will deactivate the site as well as the email.
Infomaniak cannot counter exploits related to a bug in your PHP code or other. If the hacking is not detected, you will generally notice the intrusion fairly quickly by suspicious elements on your pages or by receiving numerous error emails.
It is therefore your responsibility to take care of the evolution of your website over time and not to let it "die" in a corner, even if it means calling on a webmaster whose job it is.
No Time to Manage Your Services? Launch a free call for tenders to find an Infomaniak partner who will take care of everything.
Infomaniak's Recommendations
Infomaniak recommends:
- regularly update all your Web applications (WordPress, Joomla, Drupal, ownCloud, etc.)
- keep the PHP version of your site up to date on our Infomaniak servers
- update your site by migrating to our new offers when offered
- add a protection system to your contact forms (captcha, etc.) and on any "recommend to friends" tools (tell-a-friend...)
- regularly launch an antivirus scan of the hosting
- monitor Patchman Security Scanner
- remove anything you have not developed yourself and whose author has not provided updates/corrections for several months
- regularly back up your site (read this if you use WordPress) when everything is going well and keep it safe (as automatic backups are only kept for a few days and this is sometimes not distant enough to revert after noticing an intrusion)
- consult ibarry.ch
If a Problem Has Occurred...
- change the passwords for your Web applications, your FTP accounts and your databases by previously checking that no virus is on your computer
- restore a backup but immediately update what can be updated once the restore is complete