Our clients are partners in our success
As users of our products, our clients are the best witnesses of the importance we place on the quality of our products. Every day we are improving our services and designing the web services of tomorrow based on the needs of the market and of our clients.In order to ensure the transparency and quality of advice listed on this page, this comes from a neutral and independent comparator.
Web hosting provider comparator since 2003
Average score: 4.60 / 5
550 Clients' opinions
A pleasant and efficient support team. No, or very few, issues
Everything's for the best...
What more can I say? Everything is going well: if you need support, they respond quickly and well... New, interesting features are regularly offered... (We're a 900-member sports association)
Infomaniak: a class act!
The technical team is always available and responsive. The telephone hotline is very useful: no waiting time. Responses to emails requesting help are also fast and efficient. I'm delighted with the services offered and their value for money. The commissioning is very quick; access to the administrator's account is easy and comprehensive. An experience that's nothing but positive!
Super web hosting provider
I changed host because the previous company's customer services couldn't care less about people; I came to Infomaniak and the support here is really great. There are so many hosting providers, so it's in the support area that you notice the difference: I'm not disappointed. I'll certainly recommend you.
The best web hosting provider in my opinion. 10 years' experience as a web designer.
Expertise and clarity
What I appreciate the most about Infomaniak, apart from their professionalism, is the effort they put into being accessible to customers, remaining clear and being as transparent as possible.
For web maniacs
I have trusted Infomaniak with my personal and professional sites for years, with total satisfaction.
Promptness and accuracy of answers are two reasons for recommending them
Super web hosting provider
Top quality hosting, top support: I left a host that no longer satisfied me to join Infomaniak – the best choice I've made as a website creator for many years. Well done them! And also ecologically committed and socially responsible.
Managed cloud servers enable me to host my clients' sites with excellent value for money. With little downtime, I can devote 100% of my time to acquiring qualified leads for my clients with the help of Google AdWords. The management interface is very user-friendly and well designed. Support is really reactive in case of a problem. The best!
I have been working with Infomaniak for almost 10 years now and, to date, it is the only one that gives me satisfaction. It is not without flaws, but those that remain are either insignificant or bearable until they are improved. Their simple shared web+mail offer is limited to one but effective. Unlike OVH, for example, which offers a plethora of choices but has failed me so often at critical moments. I'm not even talking about their unreachable customer service with a minimum of 20 minutes of... waiting. Infomaniak has never exceeded the 5-minute waiting time on average with an effective response almost all the time. Every time I had a crash, even a minimal one, I received an email explaining why. Their workspace evolves each year in the right direction even if there are still things to improve. I'm waiting for version 2019. Their newsletter tool is a good basis for improvement but certainly effective for 90% of users. I don't have the benefit of hindsight on their high-end offers that didn't use it. But I have no doubt about their effectiveness. Not everyone may have the same experience, but for the moment I don't see any reason to change. Read the rest
Infomaniak has provided a satisfactory response to my needs for reasonable rates. The different services remain user-friendly. Their technical support responds to most questions and customer service is competent and reactive. I am very satisfied.
After 10 years with them for several domains and products, our satisfaction is still their priority!
Infomaniak means experience and a wealth of services.
Top level professionals. Full services and pleasant to use. Fast interface designed for all levels. Response is easy to understand, with clear references. Several choices to use the interface. Ample information. Many modules and additional applications.
Several client sites hosted by this provider: never the slightest problem. And if a technical question arises, a response is obtained within 24 hours, even when it isn't urgent.
Thank you, Infomaniak!!!!!!
Everything works. They have thought of everything: every time we say "it's gonna be a pain", it's solved in 3 clicks. A joy to use!!!!
Excellent, good support. For basic questions: by ticket. Urgent on Sunday: 30 min (including small talk) to reboot a server after an ssh crash! Compared to a former web host (Ovh): good and, above all, stable performance.
High performance and inexpensive web host
Totally satisfied with Infomaniak's hosting service for several years. Technical problems solved quickly in 1 day most of the time. Fast response from customer service. Hosting is stable, fluid, easy to use. Restoration of the database and all ftp files is easy thanks to the software Infomaniak provides in case of a problem. There's nothing else to say. We recommend Infomaniak for their cloud offer at an unbeatable price.
Really the best, for ten years now. THANK YOU!
Our web host for ten years and still the best. They monitor technological developments for us. Good quality, fast and inexpensive hosting. And for the first time, I had to call on customer support. Their assistance is really efficient, fast and clearly understand our needs. Thank you! I strongly recommend them ;o)
Pure satisfaction over the last 14 years!
Highly-recommended always! Outstanding professionalism enhanced by no-holds-barred helpfulness! Heaven only knows that managing a website over the long term isn't always plain sailing, but when you've got Infomaniak staff by your side, even for the tiniest little hitch or glitch, no matter how irrelevant, for volunteer amateurs like us, it gives you a real soothing feeling of total security and safety. >>> Super reasonable prices for the service provided even for the tiniest bit of advice... requested. >>> A myriad of excellently developed "inhouse" interfaces. >>> Impeccable traffic, the tiniest interruption (once or twice a year during the night, rarely more, for system and hardware upgrades), which lasts only a few minutes, is always indicated way before it's done. >>> Ever-growing drive space offered as technology advances without any increase in price. >>> Infomaniak's incredible availability, almost never outed in 14 years, except during alerts as mentioned above for maintenance or ever-so rare technical incidents which are immediately reported and troubleshot in a flash. >>> Incomparable customer service: question asked by message in the middle of a Saturday night, with an answer first thing Sunday morning! Questions never left unanswered in 14 years. >>> Technical support: adds to the above, incredible professionalism and absolute consideration for "little" clients like us. Read the rest