Our clients are partners in our success
As users of our products, our clients are the best witnesses of the importance we place on the quality of our products. Every day we are improving our services and designing the web services of tomorrow based on the needs of the market and of our clients.In order to ensure the transparency and quality of advice listed on this page, this comes from a neutral and independent comparator.
Web hosting provider comparator since 2003
Average score: 4.49 / 5
383 Clients' opinions
Pure satisfaction over the last 14 years!
Highly-recommended always! Outstanding professionalism enhanced by no-holds-barred helpfulness! Heaven only knows that managing a website over the long term isn't always plain sailing, but when you've got Infomaniak staff by your side, even for the tiniest little hitch or glitch, no matter how irrelevant, for volunteer amateurs like us, it gives you a real soothing feeling of total security and safety. >>> Super reasonable prices for the service provided even for the tiniest bit of advice... requested. >>> A myriad of excellently developed "inhouse" interfaces. >>> Impeccable traffic, the tiniest interruption (once or twice a year during the night, rarely more, for system and hardware upgrades), which lasts only a few minutes, is always indicated way before it's done. >>> Ever-growing drive space offered as technology advances without any increase in price. >>> Infomaniak's incredible availability, almost never outed in 14 years, except during alerts as mentioned above for maintenance or ever-so rare technical incidents which are immediately reported and troubleshot in a flash. >>> Incomparable customer service: question asked by message in the middle of a Saturday night, with an answer first thing Sunday morning! Questions never left unanswered in 14 years. >>> Technical support: adds to the above, incredible professionalism and absolute consideration for "little" clients like us. Read the rest
The quality of professional service on a human dimension!
For the last year, we've been using most of the services Infomaniak proposes for our customers. Super quick and efficient technical and commercial support which really understands our expectations. Incident and accident prevention thanks to their advanced infrastructure. A big thank you to Infomaniak teams for all their work.
Perfect and proactive
Perfect and proactive
Since I transferred my two sites to Infomaniak, I've never had any of the issues I had to deal with before: no more price increase, unavailability, etc. and no scams or rip offs whatsoever, which does happen sometimes. And, it's the first time ever that a hosting service provider decreases prices after offering extra services! And no, I don't have a stake in Infomaniak and I'm not even Swiss ;-)
Infomaniak, means asking a question, which was specified as "not urgent" late on a Saturday night and receiving a detailed answer when waking up the following morning, Sunday: what more could you ask for? Infomaniak is incredible friendliness, great care, even beneficial helping hands even for little amateur sites like ours, and all this with perfect professionalism. As regards service continuity, in 14 years, no grievances to make, and only a few, rare, though indispensable interventions which... are very short and clearly indicated upfront. I most definitely recommend this hosting service provider, without reserve! Read the rest
Super hosting service provider, for several years now, never had any issues, following a separate information issue, I contacted their commercial and technical service... I was more than surprised by their attentiveness and responsiveness. The problem was solved really quickly and the follow-up was more than excellent! I had extremely friendly and, more particularly, competent contacts! I'm a webmaster and I know loads of service providers... okay, Infomaniak is occasionally more expensive than... other providers... but as I know the interfaces and, even more so, the customer service of them all, Infomaniak is way better than the others! It goes without saying, I definitely recommend Infomaniak. Read the rest
Nothing to add
Really proactive by phone and by mail. My problem wasn't related to hosting but to an error on my Joomla, and although they hadn't any support planned for the apps and tools and all that we install when hosted, they were able to give me good ideas as to what was wrong so I could find the bug quickly. Thank you :-)
Makes the virtual world human
In addition to its indisputable performance, traffic availability and premium product qualities, Infomaniak is also and above all a relationship with its clients that's full of humanity, cordial, on-hand, effective, regardless whether the matter is easy or complex, your contact knows what they're talking about and does everything in their power to help you. Thanks to everyone on the Infomaniak team.
I challenge you to find better!
Premium WordPress themes and plug-ins offered! Really fast bandwidth and ultra-responsive customer service! Basically, what more can you ask for.
excellent hosting service provider...
With infomaniak since the start of the 2000s. A hosting service provider that's always on hand, even though they've grown a lot. I recommend it any time I can. And my contacts are always just as delighted as me...
Satisfaction even for the most manic?
We've been with Infomaniak for nearly eighteen years now and, honestly, we've never had the slightest issue. In our opinion, could you imagine anything better!?
5 stars may seem a lot but impossible to put more
A super responsive provider that doesn't cost a bomb.
Migration from OVH to Infomaniak
About 6 months ago, I migrated from OVH to Infomaniak and I'm ecstatic, totally stress-free! The service is a model of stability, the hotline is ultra responsive and really spoils us, pure bliss. I definitely recommend it and other hosting service providers had better watch out!
I'm really rubbish when it comes to computing but I always get answers which I'm able to understand. Thanks you for that!
We repatriated all our domains and web servers to Infomaniak as they were here, there and everywhere. They've convinced us because any time we call or email their support, we've always been in contact with extremely kind, attentive, helpful people.
Really good provider. Super support. Excellent QoS.
You're the best!
You've got everything to make customers happy and successful. Whether we're multinationals, SMEs, associations, private individuals... Your prices are so attractive that we really want to be hosted by you. And, your systems are so flexible (even a little too much). Just one little flaw (just a little one), mails only work half the time... The .ch domain name at CHF6.20, there's no cheaper anywhere!
Ultra fast, cheap, brilliant offers and quality service
The best hosting service provider
Technical support available, excellent hosting, totally positive :-)
I am yet to find anything better... plus, being a company based and headquartered in Geneva, it benefits from the legal conditions guaranteed by the Swiss Confederation. Swiss law is vital for ensuring the protection and security of data. Bravo for such professionalism.