Putting a site in maintenance mode / temporarily disabling a Website

This guide explains how to enable the maintenance mode for a website in your hosting. The maintenance mode displays a customized message to your visitors during the resolution of a technical problem, for example. It is also possible to configure IP addresses which will bypass this page.

It is not recommended to enable this maintenance page in order to work in My WordPress Site. In that case, we recommend using a WordPress extension dedicated to maintenance within the CMS itself.

Enabling the maintenance mode

open the Manager (manager.infomaniak. com)
go to Web Hosting
click on the hosting/domain name concerned
on the left side panel, click on My Sites, then on the Page Editor
select the site concerned
click on the "+ Maintenance Page" rectangle
configure the display using the elements on the right (notably the Maintenance element)
click on Save & publish

Authorising IP addresses

It is possible to display a site without the maintenance mode. To do this, you need to give the IP addresses of the computers which should be able to bypass the maintenance mode:

enable the maintenance mode following the procedure above
go to the configuration page in the maintenance page (see the procedure above)
to the right, under Maintenance, click on Insert my IP address to authorise your computer to display the site without maintenance mode. It is also possible to enter the IP addresses to be authorised manually
click on Save and publish

If the IP addresses of the computers which have been added change, you will need to repeat these steps.

Link to this FAQ:

Display all FAQs for this product