Hosting Live Helper Chat

2.53

17 January - 40MB
Option to transfer chat to another operator directly with !transferforce command !transferforce 

Option to transfer user to survey by choosing survey itself.

Read more: http://livehelperchat.com/new-version-2.53v-survey-improvements-and-chat-transfer-force-452a.html






2.46

2 May 2016 - 40MB
Option to disable iframes rendering. It just increases security in some cases. There is checkbox in co-browsing settings page.

href links in co-browsing will be replaced with javascript:void(0), so in order operator to click invalid link he will have to type it manually.

From now you can create custom themes in back office. In the future there will be separate section for back office themes.

Read more: http://livehelperchat.com/new-version-2.46v-co-browsing-443a.html






2.44

2 February 2016 - 40MB
This release brings initial version of Rest API, over time there will be more features. At the moment just take a look at

Read more: http://livehelperchat.com/new-version-2.44v-rest-api-initial-version-441a.html






2.42

4 January 2016 - 40MB
Product concept, few products can be assigned to single department [Sponsored]

Passwords are stored using password_hash function. [Improved security]

Cleanup user part [General]

5.4 PHP required

https://github.com/LiveHelperChat/livehelperchat/issues/789

Option to securely encrypt passed data to additional form data. [Sponsored]

Paid chats concept, tutorial article is comming. [Sponsored]

New statistic - unanswered chats. Chat becames unanswered if (1) User starts chat and there is message field and chat is pending, (2) Operator accepts a chat but visitor has already closed chat widget chat remains unanswered, (3) If chat started in proactive mode and user filled message and chat is not accepted yet, (4) Unanswered chat flag is removed.

User row has 3 additional attributes which can be used for extensions; attr_int_1, attr_int_2, attr_int_3.

Read more: http://livehelperchat.com/new-version-2.40v-small-enhancements-435a.html



display more versions




2.40

20 December 2015 - 40MB
Option to force close chat on widget close button. At the moment it just closes widget. But on operator side there is no indication for that. 

Custom field for sort priority

https://github.com/LiveHelperChat/livehelperchat/issues/800

https://github.com/LiveHelperChat/livehelperchat/issues/810

https://github.com/LiveHelperChat/livehelperchat/issues/803

https://github.com/LiveHelperChat/livehelperchat/issues/796

Read more: http://livehelperchat.com/new-version-2.40v-small-enhancements-435a.html






2.39

31 October 2015 - 40MB
https://github.com/LiveHelperChat/livehelperchat/issues/772 - option in theme to define optional field which would be visible in department

https://github.com/LiveHelperChat/livehelperchat/issues/715

One more time new chat messages interface. Messages can be styled in theme editing window.

Option to turn off/on voting thumbs

Option to have custom text instaed of Department. Let say Location.

https://github.com/LiveHelperChat/livehelperchat/issues/771

Option to enable disable need help widget directly from theme.

Read more: http://livehelperchat.com/new-version-2.39v-bubbles-chat-and-some-more-changes-434a.html






2.37

11 September 2015 - 40MB
User can drag and sort frontpage widgets as he wants. Widgets order and what widgets user can see are based on user individually.

Canned messages are sorted by position and title now.

Other small UX updates.

Read more: http://livehelperchat.com/new-version-2.37v-draggable-widgets-432a.html






2.36

2 September 2015 - 40MB
User activity tracking on site enhancements. New tab in settings "Visitor activity"

Also @SergeyDjam has prepared ROSA linux distrubution RPMS for desktop client. https://github.com/LiveHelperChat/desktop/issues/8

Read more: http://livehelperchat.com/new-version-2.36v-activity-tracking-431a.html






2.35

9 August 2015 - 40MB
Option to have a survey at the end of chat. This mode is written in flexible way so most likely it will be mutch more improved over time. At the moment only stars evaluation at the end of chat is possible

New icons - https://www.google.com/design/icons/

Left menu

In start chat you can enable automatic start chat as soon visitors types atleast one key.

And various others UX and performance improvements.

Read more: http://livehelperchat.com/new-version-2.35v-survey-at-the-end-of-chat-430a.html






2.34
 (security release)
10 July 2015 - 40MB
Unfilled forms fields will be highlighted

Security improvements

Option to prefill custom fields which were added from back office.

https://github.com/LiveHelperChat/livehelperchat/issues/701

https://github.com/LiveHelperChat/livehelperchat/issues/700

https://github.com/LiveHelperChat/livehelperchat/issues/699

https://github.com/LiveHelperChat/livehelperchat/issues/694

Tooltips changed to bootstrap popovers

https://github.com/LiveHelperChat/livehelperchat/issues/702

Translations won't translate BBCode

Read more: http://livehelperchat.com/new-version-2.34v-429a.html






2.33

2 July 2015 - 40MB
Transfered chats as widget.

Updates required for XMPP support.

New algorithm for sound and notifications. Sound stops after pending chat is gone.

Option to delete pending chat instantly.

Position queue. https://github.com/LiveHelperChat/livehelperchat/issues/635

Option to set automatically checkd Terms Of Service checkbox

Desktop client will show only only visitors which user has permission to see.

E-mail templates supports {chat_id}

Permission UX https://github.com/LiveHelperChat/livehelperchat/issues/690

Optimizations for excel generation https://github.com/LiveHelperChat/livehelperchat/pull/688

Option to hide right column in frontpage.

Department XMPP recipients column change to text https://github.com/LiveHelperChat/livehelperchat/issues/686

Statistic improvements.

Read more: http://livehelperchat.com/new-version-2.33v-424a.html