This guide explains how to automatically receive a summary of your activities scheduled on Calendar Infomaniak in your Mail and/or kChat inbox every morning.

Preamble

• This feature is disabled by default on all calendars.
• This summary is sent to your email address (the one used to log in to your Infomaniak account).
• It contains a list of all the day's events with their most important information (possible kMeet link, location, times, etc.).
  • You can even imagine forwarding this daily schedule to your team or assistant so they know the best time to contact you, even by creating a rule for automatic forwarding based on the criteria corresponding to the received email.

Obtain a schedule automatically and daily

Prerequisites

• Sending a summary on kChat requires having kChat within your Organization.

To start the day by consulting a message in your Infomaniak inbox containing the schedule based on your Infomaniak agenda:

1. Click here to log in to the unified settings of your Infomaniak Web apps and more specifically to the settings of the daily reminder of the Calendar app.
2. Check or select the relevant Organization in the dropdown menu of the left sidebar.
   1. If you modify it, return to the settings by clicking on the daily reminder item to access the settings:
      
3. Click the button to Add a daily reminder and configure it:
   

To customize your reminder according to your needs:

1. Select the relevant calendar.
2. Choose the reception mode (Mail, kChat or both).
3. Choose the time you want to receive the reminder (the evening before or early the same day).
4. Choose whether or not to include recurring events.
5. Choose the days on which the daily reminder will be sent.
6. Confirm your choices at the bottom of the page:
   

Disable the daily reminder

To stop receiving the daily summary by email or via Euria on kChat:

1. Click on the link located at the bottom of the notification received:
   
2. Click on the reminder to delete:
   
3. Delete the reminder from the edit page:
   

This guide explains how to display a countdown before the next live stream or during a scheduled interruption on Infomaniak's video streaming service.

Access the scheduling calendar

The countdown, once scheduled, works in correlation with stream interruptions if you set one (or more in succession, thus managing the overlap). Note: it takes 2 minutes for a scheduled interruption to be reflected in the countdown.

Infomaniak offers you alternatives to Skype with its own solutions, whether for individual calls, remote meetings, or group discussions.

kMeet, the video conferencing solution for individuals & businesses

Despite its initial success, the Skype communication platform has seen its usage decline with the emergence of solutions better integrated into new collaborative practices.

One of the easiest ways to replace Skype is to adopt kMeet:

• Unlimited audio and video calls
• Access without registration
• Compatibility with Web, mobile and desktop
• Integrated chat & reactions (emoticons, sounds)
• Screen sharing with drawing, remote control tools
• Breakout rooms
• Integration with the calendar (video link creation)
• Integration with kDrive for storing meeting recordings
• Integration with kChat for video calls
• Respect for privacy (no advertising, hosting in Switzerland)
• Security with AES-256 encryption
• Eco-friendly (renewable energy, CO₂ compensation)

Replace Skype with kMeet

The kMeet alternative to replace Skype can be implemented in several ways:

1. Quick use without registration

To start a private communication between several people on the Internet, simply have one of them go to kMeet and then share the meeting link with the others. Here is the step-by-step procedure:

1. Enter kmeet.infomaniak.com in a browser such as Chrome or Safari.
2. Click on Start a new meeting:
   
3. Enter a name for the meeting, which allows you to indicate to future participants the subject of the discussion they are joining.
4. Click the button to Continue:
   
5. Grant the necessary permissions to kMeet:
   
6. Enter your name, which is what the other participants will see.
7. Enable or disable any communication methods if they should not be used at this time.
8. Click the button to join the virtual meeting room (as the first participant since no one else has been invited yet):
   
9. There you go, the meeting room has been created, and you can now copy the information related to this session and send it to the participants so they can join you (they only need to click on the link you send them).
10. Close the information window so you can all chat together:
    
11. The toolbar at the bottom of the screen allows you to enable or disable the microphone, camera, etc.:
    

To discover all the possibilities that kMeet offers, consult this other guide.

2. Scheduling and invitations with my kSuite

To work efficiently, kMeet can be directly linked to your professional calendar. This means that every time you create an event in your calendar…

• … a video conferencing link is automatically generated…
• … participants receive the invitation by email with all the information…
• … and on the day, they can join the meeting with one click, without registration or software to install.

Benefit: you centralize meeting management, reduce forgotten appointments, and simplify organization, all from a single interface.

To set up this solution:

1. Sign up for my kSuite for free to have an email address, for example anna.alpha@ikmail.com, and above all, access to Infomaniak services.
2. Log in to the calendar at ksuite.infomaniak.com/calendar and then create an event on your chosen date.
3. Add participants to the event, even if they are not Infomaniak customers.
4. Click the green button to automatically generate a kMeet link, which will be added to the event.
5. Click the button to save your event:
   
6. Answer YES to the prompt to send notifications to the guests.
7. Invitations will then be automatically sent to the participants by email, containing the clickable kMeet link that allows them to join the online discussion at the appropriate time:
   
8. The kMeet meeting link is also visible on the event in the calendar directly.

3. Call your contact as you would with Skype

To start a conversation at any time with a contact that you have previously saved in your address book, you both need to have kChat, which is available within kSuite Infomaniak. To set up this solution, which can also be extended to an entire group of contacts:

1. Sign up for kSuite to gain access to the corresponding Infomaniak services.
2. Configure users (they can even be external) on kSuite.
3. Install the kChat app or go to the URL https://ksuite.infomaniak.com/kchat
4. A user can then be called via kChat, which will ring the recipient's device:
   • = Internet browser if the kChat URL is open in it, or computer/mobile device if the kChat app is installed.
   • Refer to this other guide to learn more about video calls on kChat.
5. Your contact can then answer; the call will be made using kMeet technology within kChat or on the kMeet app if it is installed.

This guide offers solutions if you can no longer send or receive emails, or if you are experiencing synchronization errors with your contacts and calendars.

Removing an account in Outlook

1. Open Outlook.
2. Click on File from the ribbon.
3. Go to Account Settings.
4. Select the email address to remove and click Remove.
5. Refer to this other guide to reconfigure the email address correctly.

Removing contacts & calendars (CalDav Synchronizer)

1. Open Outlook.
2. Click on CalDav Synchronizer from the ribbon.
3. Go to Synchronization Profiles.
4. Select the profile to remove and click the red cross Remove.
5. Refer to this other guide to reconfigure the synchronization correctly.

If the problem persists...

It is not necessary to contact Infomaniak Support if your email address works correctly outside the application. The most common error concerns the use of an incorrect password.

If your Outlook is no longer working after a change of email password, refer to this other guide; otherwise, follow the solutions provided in this other guide regarding email in general.

This guide explains how to quickly schedule a meeting between multiple users from the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).

Create an event from an email

To start the scheduling assistant:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Open the message from the sender (or the conversation between multiple participants) with whom you want to organize a meeting/event.
3. Click on the ⋮ icon in the upper right corner of the open message.
4. Click on Create an event:
   
5. The assistant for the Infomaniak Calendar app is displayed.
6. The meeting title is automatically generated from the email subject, but it can be modified.
7. The event duration (and its position within the day) is automatically generated as close as possible to the present time, but it can be modified, as can a possible room, which can be added below.
8. The participants in the conversation are automatically added using their email addresses.
9. Check or change the calendar used.
10. Save the information to create the event and send the invitations:
    

This guide explains how to configure the visual displayed on the screen of the device scanning tickets during an event (as part of the Infomaniak ticketing system).

Preamble

• Infomaniak offers an app for ticket control.
• It is possible to set a specific icon that will be displayed on the device screen when scanning a ticket.
  • If the ticket is valid and an icon is set, the scanner will display the chosen icon on a green background.

Set up the scan validation icon

The choice of visual is configured in the advanced settings of a rate:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing related to the event.
3. Click on Scheduling in the left sidebar.
4. Click on Events in the left sidebar.
5. Click on the relevant event.
6. Click on the Pricing tab.
   1. If the event has multiple dates, this section is replaced by “Dates” which opens a calendar.
   2. Click on the date in the calendar to access the pricing…
7. Click on the action menu ⋮ located to the right of the price (first expand the Zone using the chevron ‍ if necessary).
8. Click on Edit:
   
9. Then click on the chevron ‍ to expand the advanced settings.
10. Enable the option Set a visual for the scan app.
11. Select the icon name.
12. Click the Confirm button:
    ‍

Result on the scan device

Here is an example of the display when validating a correctly registered ticket:

This guide explains how to use zones in the pricing menu (as part of the Infomaniak ticketing system).

Introduction

• Each event can contain one or more zones, each with its own pricing.
• This allows you to group prices within each zone and manage each zone independently:
  • Each zone can contain prices, each with its own ticket quantity.
  • Each zone can be assigned to the seating plan or not.
  • Each zone and each price can have its own online visibility.
    

Accessing the pricing menu

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system for the event.
3. Click on Schedule in the left-hand menu.
4. Click on Events in the left-hand menu.
5. Click on the event in question.
6. Click on the Pricing tab.
   1. If the event has multiple dates, this section is replaced by “Dates”, which opens a calendar.
   2. Click on the date in the calendar to access the pricing…
7. Enable zone management. This option will be automatically enabled if a floor plan is assigned to the event:
   

Adding a zone and a price, managing the parameters of each zone

Here are the important buttons for managing your zones and prices:

This guide explains the procedure for creating free entries for your guests (as part of the Infomaniak ticketing system).

Preamble

• The simplest way to create free entries for your guests is to create a free rate, which is not available online, but only from the ticket office.
• This allows you to generate completely free tickets for your shows.

Setting up the invitation rate

In order to create invitations, you must first include an invitation rate in the areas where you want to be able to create this type of entry.

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing concerned by the event.
3. Click on Programming in the left sidebar.
4. Click on Events in the left sidebar.
5. Click on the event concerned.
6. Click on the Pricing tab.
   1. If the event has multiple dates, this section is replaced by “Dates” which opens a calendar.
   2. Click on the calendar date to join the pricing…
7. Click on Add a rate:
   
8. Add a free rate with the desired name:
   
9. Once the rate is created, click on the visibility option and choose Hidden from customer or Hidden from customer and reseller:
   

Create the invitation ticket

To create the invitation ticket, go to the ticket office and proceed as a normal sale with the invitation rate:

This guide explains how to manage application passwords from the Infomaniak Manager.

Introduction

• Application passwords allow you to establish an authenticated connection between certain tools and services, even if two-factor authentication (2FA) is enabled.
• To synchronize, for example, your Infomaniak account's contacts and calendars with a mobile device or email software/client, follow the steps in the guide below to generate a new password specific to this application.
• It is possible to generate multiple specific passwords (e.g. 1 for contacts and 1 for calendars) or to use the same password for synchronizing both services.

Create an application password

To do this:

1. Click here to access the application password management section in the Infomaniak Manager.
2. Click on Generate an application password:
   
3. Enter a name for the application password in the dialog box, then click on Generate an application password:
   
4. Copy and save the generated application password in a safe but accessible location, it will no longer be accessible once the window is closed.

Revoke application passwords

In the same location, you can delete one or more application passwords when they are no longer needed:

1. Click on the action button ⋮ to the right of each password, then revoke them…
2. or click on Revoke All at the top of the table:
   

This guide will quickly introduce you to the essential features of Euria, the artificial intelligence available within kSuite, which performs particularly well with the kDrive Infomaniak web app (online service ksuite.infomaniak.com/kdrive).

✘ UNAVAILABLE‍ with
kSuite Free / kSuite Standard
my kSuite / my kSuite+ (ik.me, etik.com, ikmail.com)
kDrive Solo / kDrive Team / kDrive Pro

Use AI for your files on kDrive

Prerequisites

• Be the Administrator or Legal Representative of the Organization that manages the kDrive.
• To activate Euria for all users of your kDrive, follow the wizard that appears when you log in to kDrive.
• Read and understand this other guide about the model used and the responsibilities of each party.
• You can also enable (or disable) Euria by going to the unified settings:
  
• You must then accept (or revoke) the content search features for documents:
  

To access Euria on kDrive:

1. Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
2. Open a PDF document (Euria is also available with other text/code file types: .md, .txt, .json, .php, etc.) or right-click on the file in question:
   
3. Euria will open in a side panel on the right; if you close it, Euria remains accessible via the round icon located in the upper right corner:
   

How can Euria help?

Euria helps you to effectively utilize the document you have opened (and only this document); it can, in particular:

• answer your questions about its content (details, statistics, changes)
• summarize its key points (or even simplify it, and even more so if you specify “for a 10-year-old child”…)
• translate it
• provide metadata (size, creation or modification date)
• explain the terms or acronyms used

For example, if the document is a long company report on the past year, you can ask about the current size of the Development department, what the top priority projects are, or the last date the document was modified…

Create an event for your calendar

Using a document that mentions an appointment (e.g., a medical appointment), you can ask Euria to create a code snippet that, once copied and pasted into an appropriate file, will allow you to add an event to your calendar. Example phrasing: “Create an event in ics format by taking the details from this appointment.”.

Euria can also extract events from a more complex document:

Euria will explain what it did (a VCALENDAR code) and what you need to do (create a new file with the .ics extension containing the code it generated, and open it on your computer to import it into your usual calendar app or import it into your kSuite calendar):

Create a character family tree

With a book stored on your kDrive, you can ask Euria to create a precise and comprehensive family tree showing the relationships between all the characters. You will then obtain a list of names with their relationships.

But you can take the experience even further by then requesting a “Mermaid” diagram based on this list. Simply copy and paste the code provided by Euria into a tool like mermaid.live:

Analyze a survey, write a blog post

Based on a survey/report document, you can ask Euria to write a new article in the tone you want, targeted at the desired audience. Example: “Based on all of this, write a blog post with an engaging title and a text of no more than 400 words, targeting an audience of women aged 30 to 40.”.

You can also ask it to find “what are the biases in this survey” orwhich elements should be examined more closely or verified. Euria can thus help you adopt a critical approach to a survey or report by highlighting any potential shortcomings, exaggerations, or biases.

It can also rephrase the conclusions of the survey for different audiences (professionals, teenagers, curious readers, etc.), suggest alternative angles for a related article, or even generate titles, introductions, or summaries according to the desired level of complexity.

The goal is to extract maximum editorial value from a single source of content by diversifying the formats, tones, and perspectives.

This guide explains how to modify certain language settings in the Manager and kSuite (Infomaniak Mail app, Calendar, Contacts, etc.).

Change the language of your Infomaniak account

To do this:

1. Click here (or on the badge with your initials / avatar in the top right corner of the Infomaniak Manager) to "Manage my account":
   
2. Click on My profile in the left-hand menu.
3. Click on the language dropdown menu to choose from French, English, German, Italian, Spanish, Portuguese, etc.:
   

Change the regional settings of your account

In the same place, you can set the time zone for your region / country:

This guide concerns kSuite and the possibility for users to define a status and manage the display of their presence or absence.

Introduction

• Once defined, your custom status is visible to users within the Organization on various pages related to kSuite:
  • Homepage ksuite.infomaniak.com
    
  • Mail
    
  • Calendar
    
  • Contacts
    
  • kDrive
    
  • Euria
    
  • Chk
    
  • kPaste
    
  • kMeet
    
• A presence status different from the default status, such as "Do not disturb," may affect certain notifications.

Update the kSuite profile status

To do this:

1. Click here to access the kSuite interface.
2. Click on the badge with your initials/avatar in the top right corner.
3. Click on Online to choose a different status if needed (away or do not disturb)…
4. … or click on Set a custom status to enter a custom status or choose one from the suggestions:
   
5. Specify an expiration date if necessary and save:
   

This guide provides instructions on how to obtain one or more Infomaniak invoices before and after payment, view, download, and print all or part of the billing document history for your accounting purposes.

Introduction

• Final invoices can only be printed after they have been paid.
• If necessary, a personalized message can be easily added to your billing documents: refer to this other guide.

Accessing the Invoice History

Prerequisites

• You must be an Administrator or Legal Representative within the Organization…

  • …or a standard user account but with the permission to manage accounting enabled:

  
  

To access the billing document page:

• Click here to access the invoice history in the Infomaniak Manager:
  
• The table automatically displays the most recent billing documents.
• The top section allows you to filter the documents based on the Paid, Reimbursed, etc. status and based on the desired period (start and end calendar):
  

Printing/Exporting a Billing Document

To view one of these documents in PDF format and then save it to your device or print it with your printer:

1. On the same page, click on the invoice in question in the table that is displayed:
   
2. Click on the Download button or on the chevron ‍ for other options:
   

Export a set of billing documents

To download a set of documents in a CSV file in .csv format or receive them by email:

1. On the same page, filter the documents according to the Paid, Reimbursed, etc. status and according to the desired period (start and end calendar).
2. Click on the button at the bottom according to the desired export type:
   

Receive the (next) PDF invoice by email

To ensure that the invoice is always attached in PDF format with each renewal email:

1. Click here to access the configuration / accounting page in the Infomaniak Manager (need help?).
   1. Access requires authentication with a user who has sufficient rights.
2. On this page, enable or disable the addition of PDF invoices:
   

Your preferences are automatically saved as soon as a change is made on the page.

Print a Pro Forma Invoice

Pro Forma invoices do not have any legal, judicial, tax, or accounting value:

1. Click here to access payment management in the Infomaniak Manager.
2. Select the products concerned.
3. Click on Generate a Pro Forma Invoice at the bottom of the table
   ‍
4. Once displayed, you can then download the Pro Forma invoice.

This guide explains how to create events with multiple performances (within the Infomaniak ticketing system).

Creating a multi-date event

To do this:

1. Click here to access the management of your product in the Infomaniak Manager (need help?).
2. Click directly on the name of the ticketing system in question.
3. Click on Scheduling in the left-hand menu.
4. Click on Events in the left-hand menu.
5. Click on the Add an event button.
6. In the Date and Location step, you can choose the Multiple performances option:
   
7. An interface displaying a calendar appears; choose the start date of the event.
8. You can define whether the event lasts for several days, weeks, or months, or whether it is repeated several times on the same day:
   
9. Once the event has been created and opened for sale, you can track the progress of orders for each date using a List view:
   

This guide presents the benefits of kSuite (Standard, Business, Enterprise), the suite of productivity and online collaboration tools developed in Switzerland by Infomaniak.

Introduction

• kSuite simplifies user management for businesses and consolidates your products into a single invoice with a single due date.
  • It also includes advanced user management for all the applications you need to collaborate online.
  • You choose the domain name, and kSuite is then configured based on your needs in terms of the number of users and storage space.
• kSuite is a bundled offer that can be upgraded to a higher tier at any time.However, it is not possible to switch to a lower-priced plan later, nor is it possible to transfer kSuite to another Organization.
  • The products included in kSuite cannot be moved or cancelled independently of each other.
• To help you identify the kSuite plan that best suits your needs, please refer to this other guide.

Choosing kSuite over individual apps

The question of whether to choose kDrive and/or Mail separately, as standalone products, rather than the kSuite, may indeed arise.

kSuite is more cost-effective, simplifies user management for businesses, and groups all your products into a single invoice with a single due date. This offer is recommended if you own or would like to have a domain name that will be associated with it.

It also includes advanced and unified user and team management, as well as kChat, which cannot be ordered separately.

Here are some other points:

• unlocked features
• single invoice
• address book & dynamic calendar for the Organization
• larger disk storage (per user)
• Custom Brand offered with kSuite Enterprise

In summary, choosing this suite of web tools rather than individual applications offers advantages in terms of integration, simplified management, real-time collaboration, multi-platform accessibility, and flexibility. These advantages can improve your efficiency, productivity, and overall user experience.

Products included in kSuite

On your ksuite.infomaniak.com interface, you can access:

Create, communicate, plan, collaborate, share…

• Euria
• kChat
• A Mail Service (even if you already have a Mail Service)
• Calendar
• kDrive (even if you already have a kDrive)

And also:

• Contacts
• kMeet
• Swisstransfer
• kPaste
• Chk

Management

• The Manager interface with Custom Brand included or available as an option, depending on the plan.

Are you a Partner or would you like to become one in order to resell kSuite?

This guide explains how to delete an Infomaniak account (i.e., a user account), which means removing your access to the Manager and/or the Mail web app at ksuite.infomaniak.com/mail.

Introduction

• This operation will result in the immediate deletion of your calendars and address books.
• All access to the Manager using this ID will be lost.
• This operation does not delete the email addresses accessed from the account in question (except for certain free offers, but in this case, this is specified before the deletion operation).
• If the account you are using is the only account within an Organization, you must first delete the Organization or appoint someone else in order to delete your account.

Delete an Infomaniak / Mail account

To access the user profile section:

1. Click here to access the My profile menu in the Infomaniak Manager.
2. Click on the trash can to the right of your name to delete your account and data:
   
3. Enter your login password one last time, and the Infomaniak account will be deleted.

This guide details what can be searched on the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail) or other kSuite services. To search on kDrive refer to this other guide.

Search for an email

On ksuite.infomaniak.com/mail, type in the search bar at the top of the page the term to be found.

The search will be performed within the email address mentioned in the left sidebar (to search across multiple email addresses at once, use an IMAP email software / client to which you connect your different addresses):

The advanced search is accessible to the right of the search field at the top of your Mail:

You can search for content…

• either in the body of the message,
• either in its subject,
• either among its senders/recipients…

You can also filter the search by message size and by presence of attachment or not.

Regarding the scope of searches:

• The content of encrypted emails is not indexed (except the subject of the email).
• The content of attachments, as well as their name, is not indexed: it is therefore not possible to find an email by searching for the name of the file that was associated with it.
• The mention "Search all emails" does not include the Trash, nor the Spam folder:
  
  • If a global search yields no results, it is possible that the email is in one of these two folders.
  • You will then need to go specifically to the Trash or Spam to perform the search there, or launch the search by selecting one of these 2 elements:
    
  • The possible elements found will then be displayed:
    
  • Same when you want to find a message in a specific directory, it is better to first go there from the left sidebar menu, then launch a search.

To search for the trace of an email or know its activity, you can also search in the logs of an email address.

Email search with a software/messaging client

To know how your specific messaging application performs searches, consult its documentation. For example, desktop apps (desktop application) Thunderbird and Outlook can synchronize messages locally and perform local searches, while other applications may prefer to search on the IMAP server and in this case, the software/messaging client sends a search command to the server, which then searches through all messages stored on the server and returns the results to the software/messaging client.

Search for a contact

Searching for an item is done automatically among all your address books, groups, contacts, thanks to the search field at the top of the interface ksuite.infomaniak.com/contacts:

Search for an event

Searching for an item on ksuite.infomaniak.com/calendar is done automatically among all your calendars, events, rooms, including the description of these and the people associated with them (if you click on a contact, you get the events in common with this person):

This guide details the necessary parameters to configure email sending (scan-to-mail / scan-to-email) from a printer, scanner, or any other device (Hewlett-Packard, Xerox, Canon, Epson, Brothers, etc.) connected via an Infomaniak mail account.

Preamble

• Your device must support SMTP authentication.
  • Anonymous sending is not allowed.
• Manually configure your emails, contacts & calendars on your devices

SMTP configuration settings

Use the following settings in your device's configuration interface:

• Outgoing server (SMTP): mail.infomaniak.com
• Port and Security: 465 (SSL/TLS) or 587 (STARTTLS)
• Authentication: required / yes
• Username: the full email address (e.g.: scan@domain.xyz)
• Password: the password created for this email address

In case of problems

If the connection fails, check that port 465 or 587 is not blocked by the firewall of your local network.

Also test the connection by temporarily disabling encryption (port 25 or 587 without SSL), although this is strongly discouraged for security reasons.

This guide details how to back up an Apple iOS device (iPhone, iPad, etc.) using Acronis on Swiss Backup, the backup solution in a Swiss independent cloud.

Introduction

• What you can back up:
  • Contacts & Calendars
  • Photos (the size and original format of your photos are preserved)
  • Videos
• It is also possible to back up other types of data.

Configure the backup

Prerequisites

• Have an Swiss Backup Infomaniak account with an available device quota (minimum 1) for Mobile:
  
• If necessary, increase the device quota according to your needs.
• Add the device to the Infomaniak Manager to receive the login credentials.
• Familiarize yourself with the Acronis documentation on this topic.

To configure the mobile backup on Android with Acronis:

1. Download and install the Acronis Cyber Protect application (not Acronis Mobile) from the App Store.
2. Open the application by logging in to the Acronis Agent using the credentials obtained after adding the device (need help?).
3. Click on Back up and choose the data to back up.
4. Click on Confirm to start backing up the data.

This guide details how to back up an Android device (Samsung, Huawei, OnePlus, etc.) using Acronis on Swiss Backup Infomaniak, the backup solution in a Swiss independent cloud.

Introduction

• What you can back up:
  • Contacts & Calendars
  • Photos (the size and original format of your photos are preserved)
  • Videos
• It is also possible to back up other types of data.

Configure the backup

Prerequisites

• Have an Swiss Backup Infomaniak account with an available device quota (minimum 1) for Mobile:
  
• If necessary, increase the device quota according to your needs.
• Add the device to the Infomaniak Manager to receive the login credentials.
• Familiarize yourself with the Acronis documentation on this subject.

To configure the mobile backup on Android with Acronis:

1. Download and install the Acronis Cyber Protect application from the Google Play Store.
2. Open the Cyber Protect mobile app by logging in to the Acronis Agent with the credentials obtained after adding the device (need help?).
3. Click on Back up and choose the data to back up.
4. Click on Confirm to start backing up the data.