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Ticketing: manage pricing zones
Update 06/02/2026
This guide explains how to use zones in the pricing menu (as part of the Infomaniak ticketing system).
Introduction
- Each event can contain one or more zones, each with its own pricing.
- This allows you to group prices within each zone and manage each zone independently:
- Each zone can contain prices, each with its own ticket quantity.
- Each zone can be assigned to the seating plan or not.
- Each zone and each price can have its own online visibility.

Accessing the pricing menu
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the ticketing system for the event.
- Click on Schedule in the left-hand menu.
- Click on Events in the left-hand menu.
- Click on the event in question.
- Click on the Pricing tab.
- If the event has multiple dates, this section is replaced by “Dates”, which opens a calendar.
- Click on the date in the calendar to access the pricing…
- Enable zone management. This option will be automatically enabled if a floor plan is assigned to the event:

This menu is also available when creating an event.
Adding a zone and a price, managing the parameters of each zone
Here are the important buttons for managing your zones and prices:
Link to this FAQ: https://faq.infomaniak.com/2777
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