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Knowledge base Search the knowledge base
    3 FAQ(s) found
    Ensure the continuity of a domain with Renewal Warranty

    If your domain is important for your activity then Renewal Warranty is the assurance of never losing it. As a leading registrar, Infomaniak is daily confronted with clients who have not been able to renew their domain on time. Their website and email addresses are no longer accessible, and this often represents a significant damage to their activity.

     
    For your information, Infomaniak also offers the possibility to protect your personal information from WHOIS with Domain Privacy.

     

    It is easy and costly to lose a domain

    A domain name is registered for a specific period, after which it must be renewed to retain ownership. When a domain is not renewed, it enters a redemption period before becoming publicly available for a new buyer.

    The redemption period is a grace period during which it is still possible to act to retain ownership of your domain. However, this last-resort measure has serious consequences and incurs fees. At best, it results in the interruption of your website and email addresses for many hours, while your domain name is urgently removed from redemption.

    In the worst-case scenario, if there is no intention to reactivate the domain name, it is lost.

     

    Renewal Warranty, the guarantee of never losing a domain

    With this warranty, Infomaniak commits to renewing your domain if necessary (blocked payment method, renewal emails not received, prolonged absence, etc.) and will personally contact you by email, SMS, phone, and mail to ensure you keep it.

    Renewal Warranty is a unique solution that protects you from the unintentional expiration of your domains. You remain, of course, the sole owner of your domains and are free to stop Renewal Warranty or terminate your domains whenever you decide.

     

    Enable Renewal Warranty on an existing domain

    Refer to this other guide to activate the option in a few clicks.



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    Use Windows on VPS Cloud / VPS Lite Infomaniak

    This guide lists the versions of the Windows operating system that can be installed when ordering a VPS Cloud / VPS Lite.

     
    Regarding Linux, please refer to this other guide.

     

    Supported Windows Versions

    When ordering your Server, you will be able to choose the version of Windows to install.

     

    Windows Server

    Possible variations with Windows Server 2025, 2022 or 2019:

    • Windows Server Standard designed for low-density or non-virtualized environments
    • Windows Server Datacenter ideal for datacenter-defined and highly virtualized environments

    Note:

    • As a Microsoft partner, Infomaniak provides VPS Cloud / VPS Lite Windows Server 2025, 2022 or 2019 containing a Microsoft Windows Server license. In case of activation failure, refer to this other guide.
    • As a Microsoft partner, Infomaniak does not offer the possibility to use your own Windows Server license (or Bring Your Own License).
    • If you use Microsoft software within Windows Server that requires a Mobility License, such as Microsoft SQL Server, Microsoft Sharepoint Server or Microsoft Exchange Server, you must submit the Software Assurance document via the Infomaniak contact form.

     

    Windows 11 Pro Evaluation

    Windows 11 Professional has all the features of Windows 11 Home, as well as professional features for encryption, remote connection, virtual machine creation, and much more.

    The version 10 of Windows Professionnel Evaluation is also available.

    Note:

    • It will be necessary to activate Windows, Infomaniak provides only an evaluation version.


    Updated 05.06.2025 Link to this FAQ:
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    Discover the Windows Public Cloud licenses

    This guide provides some information about Windows licenses for Public Cloud Infomaniak.

     

    Windows Licensing Information

    As a Microsoft Partner, Infomaniak provides and automatically bills Microsoft licenses for the following operating systems:

    • Windows Server 2019 standard and datacenter
    • Windows Server 2022 standard and datacenter
    • Windows Server 2025 standard and datacenter

    Billing is based on the number of vCPUs of the instance.

    The license belongs to Infomaniak and is not the property of the client. It starts when the client uses one of these versions of Windows Server and stops when the instance is destroyed.

    There is no licensing billing in case of instance pause or stop.

     

    Microsoft Partner

    • As a Microsoft partner, Infomaniak provides pre-activated images on Public Cloud, via Horizon or the Openstack CLI. In case of activation failure, refer to this other guide for more information.
    • As a Microsoft partner, Infomaniak does not allow the use of a client's personal license (Bring Your Own License); in the case of using their own license, Infomaniak provides and automatically bills for the licenses provided by Infomaniak. The client can then activate their OS via the activation procedure.
    • As a Microsoft partner, the non-use of licenses (i.e., a 180-day Evaluation version) is also not allowed. These versions are for testing purposes in an internal environment. In case of using an evaluation version, Infomaniak provides and automatically bills the licenses provided by Infomaniak. The client can then activate their OS via the procedure for converting an evaluation version into a normally activated version.
    • If you use Microsoft software within Windows Server that requires a License Mobility, such as Microsoft SQL Server, Microsoft Sharepoint Server or Microsoft Exchange Server, you must necessarily transmit the Software Assurance document via the Infomaniak contact form.


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