This guide describes the Infomaniak affiliate program and how to use your affiliate account and affiliate links (affiliate links).

Preamble

• The affiliate program (or commercial collaboration) is an excellent way to create substantial and lasting passive income; it allows you to make money by naturally talking about Infomaniak products:
  1. Test a product offered by Infomaniak (it is possible to test the Web Hosting + Mail Service for 3 months once).
  2. Write an article (refer to this other guide if you are looking for advice) that presents the advantages of this product and the particularities of Infomaniak.
  3. Place a few links in the article that redirect your readers to the product's sales page.
  4. Then, for 365 days, earn a commission of up to 50% on all orders and renewals of new customers who previously clicked on one of your links.
• Click here to join the active affiliates to whom Infomaniak pays thousands of francs or euros every month! There are as many reasons to create a site as to increase your income.

Manage affiliate links

To obtain the links with your own tag/ID:

1. Click here to access the Infomaniak Manager.
2. Click on Affiliation in the left sidebar.
   
3. Click on Marketing tools in the left sidebar.
4. Click on Affiliate links in the left sidebar.
5. Use these links in your content.

You can create a link to any page of the Infomaniak site by adding your unique tag at the end. For example, to redirect your visitors to the page https://www.infomaniak.com/gtl/hosting.ssd your affiliate link will look like this: https://www.infomaniak.com/gtl/hosting.ssd?utm_term=xxyyyyyzzz (xxyyyyyzzz being your unique ID).

The list of orders made via your link remains anonymous. You will simply see the order number and the associated commission.

Payment of earnings

Your earnings are paid automatically at the beginning of each month as soon as the commission amount reaches CHF/EUR 50.-.

• The affiliate program is valid only for products ordered when creating a new customer account, and not on an existing customer account.
• You will continue to receive a commission for 1 year from the creation of the customer account (on new products and renewals).
• For earnings to be recorded, the customer must be new and have clicked on your affiliate link (the cache is kept for 30 days).
• Earnings are pending validation for 30 days after the order is created, due to the "Satisfied or refunded" guarantee.
  • In case of a refund during this period, the affiliate will not receive a commission.
• If you receive a payment in a currency different from that of your affiliate account, the amount will be converted at the current exchange rate.

To set the payment method (Infomaniak prepaid account, PayPal, IBAN):

1. Click here to access the Infomaniak Manager.
2. Click on Affiliation in the left sidebar.
3. Click on Earnings and payments in the left sidebar.
4. Click on Payment preferences in the left sidebar:
   

Commission rates

As soon as you sign up for the affiliate program, you earn 25% commission on each order and renewal made by the new customers you have referred. Your commission rate automatically evolves based on the earnings you accumulate:

• 30% as soon as your cumulative earnings reach 50.–
• 35% from 1,000.– in cumulative earnings
• 50% once the threshold of 20,000.– in cumulative earnings is crossed

In other words, the earlier you are active, the faster your efforts will be rewarded.

Resolve an issue with an unaccounted commission

Here are the main reasons why a commission might not be taken into account:

• The customer forgot to click on the banner available on the affiliate partner's website.
• The new customer account was created by the person benefiting from the affiliate program (recognized IP).
• The new customer account is managed by an existing user.
• New products were ordered from an existing customer account.
• New products were ordered by the person benefiting from the affiliate program.
• New products were ordered from the office/home of the person benefiting from the affiliate program.
• New products were not ordered when the new customer account was created.
• The order was canceled within the first 30 days.

The goal of this program is to find new customers and not to place orders for existing customers.

• If you wish to "sell" Infomaniak products to existing customers, use the reseller program (partner), a different system from the affiliation itself.
  • ⚠ It is not possible to subscribe to the Infomaniak affiliate program (commercial collaboration) while being an Infomaniak Partner simultaneously!

Products covered by this program

The Infomaniak affiliate program covers almost all products, including…

• ✓ kSuite : the 100% Swiss alternative to Google Workspace and Microsoft 365
• ✓ VPS Lite / VPS Cloud : Linux/Windows Server
• ✓ Public Cloud (and therefore Kubernetes Service): the sovereign alternative to AWS, GCP or Azure
• ✓ AI Tools : the best sovereign alternatives to current AI
• ✓ Jelastic

… with the exception of the following services :

• ⨉ Renewal Warranty ("renewal guarantee")
• ⨉ Domain Privacy ("domain confidentiality")
• ⨉ Domain Name
• ⨉ Housing
• ⨉ Highly Available Hosting