This guide explains how to modify product access rights for a user in your Organization on the Infomaniak Manager.

Preamble

• Since you opened your account with Infomaniak, you are part of at least one Organization.
  • If you were alone and it was not an invitation, an Organization was created in your name and you automatically become the legal representative.
  • Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
• It is possible to modify a user's role within your Organization.
• You can then define whether a user…
  • … is part of your Organization and should become:
    • Legal representative
    • Administrator
    • Collaborator (this is the part that is detailed below…)
  • … is external to your Organization (limited rights):
    • External users are not included in the sharing of calendars and address books for the entire Organization.

Who can access what…

Prerequisites

• Switch to the desired Organization first if you do not find the expected user list.
• Be Administrator or Legal representative within the Organization.
• Have added a user as a collaborator.

The guide below allows you to manage product access for collaborators and external users. Indeed, a legal representative or an Administrator already has access to all existing products within the Organization and visible on the Infomaniak Manager.

To modify the product access of an Organization user:

1. Click here to access user management on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ located to the right of the user concerned.
3. Click on Modify product access:
   
4. You can grant access to everything with maximum permissions in 1 click.
5. Otherwise, click on the product category to which you want to grant access.
   
6. Select the necessary product(s).
7. If you have selected multiple products, decide whether a future additional product should automatically be visible to the user (and with what type of permissions).
8. Click on the Save button:
   
9. Rights are granted immediately.
10. Click on the pencil icon ✎ to modify permissions:
    
11. Restart at step 5 if you need to grant access to multiple products.

Service usage / Service management

Be careful, on your product table, it is important to distinguish between product access (type kDrive for example, within the kSuite) and product management access:

It is possible to authorize a user to use kDrive (they will be able to create a PDF for example) without granting them kDrive service management rights (they will not be able to change the offer, invite a new user, terminate, etc.).

Technical rights / Statistical rights

With certain services like kDrive, it is possible to give a collaborator TECHNICAL and/or STATISTICAL rights (adds access to the dashboard, share links, storage statistics, active users, connected devices, activity on kDrive):

Other services like domain names do not have a STATISTICAL section:

Certain specific services like ticketing allow granting even more detailed rights:

Easier access: Groups

In order to facilitate the addition of access rights to a product that is on your Organization, there are Groups. These allow you to create teams that are linked to Infomaniak products with the desired rights, very practical for giving a new collaborator of your Organization access to the products they will need in their daily activity.

This guide explains how to automatically receive a summary of your activities scheduled on Calendar Infomaniak in your Mail and/or kChat inbox every morning.

Preamble

• This feature is disabled by default on all calendars.
• This summary is sent to your email address (the one used to log in to your Infomaniak account).
• It contains a list of all the day's events with their most important information (possible kMeet link, location, times, etc.).
  • You can even imagine forwarding this daily schedule to your team or assistant so they know the best time to contact you, even by creating a rule for automatic forwarding based on the criteria corresponding to the received email.

Obtain a schedule automatically and daily

Prerequisites

• Sending a summary on kChat requires having kChat within your Organization.

To start the day by consulting a message in your Infomaniak inbox containing the schedule based on your Infomaniak agenda:

1. Click here to log in to the unified settings of your Infomaniak Web apps and more specifically to the settings of the daily reminder of the Calendar app.
2. Check or select the relevant Organization in the dropdown menu of the left sidebar.
   1. If you modify it, return to the settings by clicking on the daily reminder item to access the settings:
      
3. Click the button to Add a daily reminder and configure it:
   

To customize your reminder according to your needs:

1. Select the relevant calendar.
2. Choose the reception mode (Mail, kChat or both).
3. Choose the time you want to receive the reminder (the evening before or early the same day).
4. Choose whether or not to include recurring events.
5. Choose the days on which the daily reminder will be sent.
6. Confirm your choices at the bottom of the page:
   

Disable the daily reminder

To stop receiving the daily summary by email or via Euria on kChat:

1. Click on the link located at the bottom of the notification received:
   
2. Click on the reminder to delete:
   
3. Delete the reminder from the edit page:
   

This guide explains how to modify the role and permissions of a user so that they only have a limited legal role or access to only certain features of your Organization within the Infomaniak Manager.

Introduction

• Since you opened your account with Infomaniak, you have been part of at least one Organization.
  • If you were the only one and it wasn't an invitation, an Organization was created in your name and you automatically became the legal representative.
  • Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
• You can define whether a user…
  • … is part of your Organization and whether they should have the role of:
    • Legal Representative
    • Administrator
    • Collaborator
  • … is external to your Organization (limited rights):
    • External users are not taken into account in calendar and address book sharing for the entire Organization.

Modify a user's rights/permissions

Prerequisites

• Switch to the desired Organization beforehand if you cannot find the expected list of users.
• Be an Administrator or Legal Representative within the Organization.
• Familiarize yourself with the various permissions (e.g., access rights to products) and administrative contact preferences of a user within an Organization.
• Note that it is impossible to remove a legal representative if there is no other legal representative.

To change a user's role:

1. Click here to access user management in the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ located to the right of the user in question.
3. Click on Edit role:
   
4. Change the desired role:
   
5. Click the Save button.

If you assign the user a simple collaborator role…

… you can then modify the services to which they will have access; refer to this other guide:

This guide explains how to copy or move contacts to address books in the Infomaniak Contacts web app (online service ksuite.infomaniak.com/contacts).

Introduction

• Contacts can also be managed within groups, i.e., subfolders of your address book.

Copy or move a contact

To do this:

1. Click here to access the Infomaniak Contacts web app (online service ksuite.infomaniak.com/contacts).
2. Click on the action menu ⋮ to the right of a contact to choose to copy or move the contact to the desired location using a wizard:
   

You can also click and hold the mouse at the far left of a contact's row to copy or move a contact (or several contacts if you select them beforehand) to the desired address book in the left sidebar:

The default behavior when moving a contact from one address book to another folder or address book is "move".

By pressing the keyboard key you usually use to copy files from your computer (the ALT key, for example) while dragging them from one place to another, you can "copy" contacts instead of moving them.

This guide explains how to add an attachment from kDrive to an event in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).

Introduction

• Some software or applications also allow you to add an attachment, and in this case, if you synchronize the calendar with your solution, the attached file can be up to a maximum size of 64 KB.

Adding a kDrive attachment

When you create a new event in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar), you can add one or more attachments (links to files in kDrive):

Then, click on the “Insert kDrive link” link, and you will be taken to kDrive directly from the event creation window in Calendar:

1. Choose the kDrive if necessary.
2. Browse and select the files to add to the event.
3. Alternatively, import new documents that will be stored on kDrive.
4. Once selected, choose whether their link should be:
   1. a public link (everyone can access it)
   2. a restricted link (only people with access can access it)
5. Click on Add.

Whether the event is recurring or not, you can add files that will be shared with those who view the event in the calendar:

This guide explains how to share contacts with other users from the address books in the Infomaniak Contacts web app (online service ksuite.infomaniak.com/contacts).

Sharing an address book

To share contacts:

1. Click here to access the Infomaniak Contacts web app (online service ksuite.infomaniak.com/contacts).
2. Click on the action menu ⋮ to the right of an address book (above any groups, which cannot be shared specifically but will be visible when the sharing is accepted).
3. Click on Share:
   
4. If there is already a sharing in progress and you want to start another one, click on Share at the top; otherwise, click on the Share button further down.
5. Enter the email address of the user who will access the address book:
   
   • If the user does not yet have one, they can create one for free.
6. Specify the user's permissions for this address book (Administration, Read-only, Read and write).
7. Finish by clicking on the share button:
   

Contacts created or moved/copied to this address book in the future will be dynamically visible to all users who have access to the shared resource.

Accept the share

The invited user must accept the share to access the shared data (group names are already visible before acceptance), which will be located in an “Other address books” section:

Depending on their permissions, they can perform certain operations on the contacts or simply view them, including when composing a new email:

Withdraw from a share that has already been accepted

A user can withdraw from a share from the action menu ⋮ to the right of the shared address book:

This guide explains how to share one of your calendars with other Infomaniak users, collaborators, from the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).

Introduction

• Refer to this other guide to configure the synchronization of your calendars, or this other guide to integrate a read-only calendar into a third-party tool.

Share an Infomaniak Calendar

To enable sharing of one of your calendars:

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
2. Click on the action menu ⋮ to the right of a calendar.
3. Click on Share calendar.
4. Click on the button to Add a share:
   
5. Enter the Organization, group, or email address corresponding to the Infomaniak user account that will access the calendar (if the user does not yet have an account, they can create one for free with the invitation they receive).
6. Determine the user's permissions for this calendar (Can view, Can edit, Can edit and share).
7. Finish by clicking the button:
   
8. You can perform other actions from the same page at any time:
   1. add an additional share
   2. resend or delete an access invitation
   3. modify the permissions related to calendar sharing
   4. delete / revoke the share
      

Share a meeting room calendar

To share the calendar of meeting rooms, the principle of sharing and assigning rights is based on the same principle as above:

This guide explains how to recover events, tasks, unavailable time slots, and deleted time slots from one of your calendars in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar for managing your events and appointments).

✘ NOT AVAILABLE‍ with
kSuite free
my kSuite (ik.me, etik.com, ikmail.com)
Mail Starter service

By upgrading one of these free plans, you will be able to recover the backup for up to 30 days.

Calendar/Agenda Restoration

Backup Retention Period

Restore points are created every day. Once a backup of the complete state of your calendar has been created, Infomaniak makes it available to you for 30 days.

If events can be restored, you can revert to the point from 24 hours, 48 hours, 7 days, and 30 days ago:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on Advanced Actions from the left-hand menu.
3. Select Restore.
4. Choose the calendar to restore.
5. Choose the desired version (1/2/7/30 days).
6. Start the restoration using the button at the bottom of the page, which becomes active if events can be restored:
   

This guide explains how to transfer to Infomaniak email addresses currently hosted by Swisscom, using an IMAP import tool.

Introduction

• This operation does not affect data already present in the destination address or in the source address.
• The entirety of the external mailbox will be imported.
• Once the import process has started, it is no longer possible to interrupt it.
• Any duplicates will be managed: identical content will only be copied once.
• Refer to this other guide if you are looking for alternatives to this IMAP process.

Import email content from Bluewin to Infomaniak

Infomaniak Prerequisites

• You must have a Mail Service in your Infomaniak Manager.
• You must have a quota of available addresses or adjust it beforehand if necessary.
• Ensure that the email service is properly secured.
• Create one or more addresses in this Mail Service.
  • If you have many (10+) email addresses to create, refer to this other guide on bulk creation.
• The destination email address must be linked to the user (= the Infomaniak account) you are using.

Next, to import the email content:

1. Click here to access the import tool (online service https://import-email.infomaniak.com).
2. If necessary, log in to your Infomaniak account for the relevant organization, as the import will be done to one of the email addresses associated with the Infomaniak Mail web interface (online service ksuite.infomaniak.com/mail) of the Infomaniak account you are using.
3. Click on the import via IMAP.
4. Click on the one-time import.
5. Fill in the field on the left with your source email address (the content of which you want to copy).
6. Fill in the field on the right with the password for that same source email address (see prerequisites above).
7. Click on Confirm.
8. If necessary, enter a second email address that you want to import at the same time.
9. Choose the email address to which you want to import the emails; the drop-down menu lists the email addresses currently associated with your Infomaniak Mail web interface (online service ksuite.infomaniak.com/mail) of the Infomaniak account you are logged into.
10. After selecting the desired destination address from the list, click the blue Import Emails button.
11. The copying process begins; you can wait and see the result on the page once the import is complete, or close the window (the import continues in the background, and progress can be tracked - see below).
12. A confirmation email will be automatically sent to all email addresses concerned by the operation once the import is complete, indicating the number of messages copied.
13. A tracking feature is available in the settings of the destination email address, on the web app Mail (online service ksuite.infomaniak.com/mail) only.
14. The tracking feature allows you to view the import history for the address in question.

Import all your contacts

To continue using your address book, you need to export the contacts from Bluewin:

1. Log in to your Bluewin interface.
2. Click on Contacts.
3. Click on the Settings icon ‍ in the toolbar.
4. Click on Export contacts.
5. Save the contacts.csv file to your device.

Then you need to import them:

1. Log in to your Infomaniak Address Book.
2. Click on Advanced Actions at the bottom left.
3. Click on Import.
4. Select your .csv file downloaded in step 5 above.
5. Click on Next and start the import.

Redirect emails to Infomaniak

If the Bluewin address continues to exist for some time, you can set up a forwarding of incoming messages. This way, they will be automatically forwarded to your new Infomaniak address:

1. Log in to “MySwisscom”, click on the "More" box, then “Settings”: 
   
2. Then click on “Manage forwarding”: 
   
3. Enter the email address created with Infomaniak as the destination for all your future incoming emails.

Este guia explica como conectar os aplicativos de desktop Contatos e Calendário do macOS (MacBook Pro, Neo…) com os contatos e calendários hospedados na Infomaniak.

Introdução

• Em vez da configuração manual abaixo, recomenda-se usar os perfis de configuração .mobileconfig propostos pela Apple.
• Os contatos e calendários da Infomaniak estão vinculados à sua conta Infomaniak; ao fazer login em ksuite.infomaniak.com/contacts ou /calendar, você provavelmente precisará realizar a autenticação de dois fatores (2FA) ao fazer login.
  • Nesse caso, uma senha de aplicativo é necessária para estabelecer a sincronização entre seu dispositivo e as ferramentas da Infomaniak.
  • Mas não se preocupe, a criação de uma senha como essa é oferecida ao seguir o assistente de configuração.

Configuração manual (contatos e calendários)

Para configurar os dois serviços no macOS:

1. Clique aqui para acessar a ferramenta de configuração da Infomaniak (serviço online https://config.infomaniak.com) — faça login, se necessário, na sua conta Infomaniak na Organização onde seus serviços a serem sincronizados são gerenciados.
2. Escolha a sincronização neste dispositivo.
3. Escolha sincronizar os contatos e calendários.
4. Clique na aba Sincronização manual.
5. Clique no botão Gerar para obter uma senha de aplicativo:
   
6. Anote as informações que serão exibidas na tela.
7. Em seguida, abra o aplicativo Calendário no seu dispositivo.
8. Adicione uma nova conta, selecionando CalDAV:
   
9. Insira as informações anotadas no ponto 6 acima:
   
   • Nome de usuário‍: insira em letras maiúsculas o nome de usuário indicado pelo assistente de sincronização (por exemplo, AB12345)…
   • Senha: a senha do ponto 5 acima (ou seja, uma senha de aplicativo caso a autenticação de dois fatores esteja ativada) ou a senha da sua conta de usuário Infomaniak, caso você não tenha ativado a autenticação de dois fatores…
   • Endereço do servidor: https://sync.infomaniak.com/
10. Pronto, você pode abrir seus aplicativos macOS Contatos e Calendário.

Se seus aplicativos já estiverem abertos, você precisará reiniciá-los. Você verá então as informações adicionadas pela sincronização:

Particularidades da sincronização

Consulte este outro guia.

Remover uma conta CardDAV ou CalDAV

Consulte o capítulo "Parar de usar uma conta", alterando no topo da página* a versão do seu sistema, se necessário.

*Por que é necessário escolher a versão do guia que corresponda exatamente à sua versão do sistema macOS / iOS? A Apple introduz, por vezes, alterações subtis em cada nova versão do seu sistema, por exemplo, um caminho no iOS 15…

… torna-se isto no iOS 18…

This guide concerns kSuite and the possibility for users to set a status as well as manage the display of presence or absence.

Preamble

• Once defined, your custom status is visible to users of the Organization on various pages related to kSuite:
  • Home page ksuite.infomaniak.com
    
  • Mail
    
  • Agenda
    
  • Contacts
    
  • kDrive
    
  • Euria
    
  • Chk
    
  • kPaste
    
  • kMeet
    
• A presence status different from the default status, such as "Do not disturb", can affect certain notifications.

Update the kSuite profile status

To do this:

1. Click here to access the kSuite interface.
2. Click on the badge with your initials/avatar in the top right corner.
3. Click on Online to choose another status if necessary (absent or do not disturb)…
4. … or click on Set a custom status to enter a custom status or choose one from the suggestions:
   
5. Specify an expiration date if necessary and save:
   

This guide details what can be searched on the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail) or other kSuite services. To search on kDrive refer to this other guide.

Search for an email

On ksuite.infomaniak.com/mail, type in the search bar at the top of the page the term to be found.

The search will be performed within the email address mentioned in the left sidebar (to search across multiple email addresses at once, use an IMAP email software / client to which you connect your different addresses):

The advanced search is accessible to the right of the search field at the top of your Mail:

You can search for content…

• either in the body of the message,
• either in its subject,
• either among its senders/recipients…

You can also filter the search by message size and by presence of attachment or not.

Regarding the scope of searches:

• The content of encrypted emails is not indexed (except the subject of the email).
• The content of attachments, as well as their name, is not indexed: it is therefore not possible to find an email by searching for the name of the file that was associated with it.
• The mention "Search all emails" does not include the Trash, nor the Spam folder:
  
  • If a global search yields no results, it is possible that the email is in one of these two folders.
  • You will then need to go specifically to the Trash or Spam to perform the search there, or launch the search by selecting one of these 2 elements:
    
  • The possible elements found will then be displayed:
    
  • Same when you want to find a message in a specific directory, it is better to first go there from the left sidebar menu, then launch a search.

To search for the trace of an email or know its activity, you can also search in the logs of an email address.

Email search with a software/messaging client

To know how your specific messaging application performs searches, consult its documentation. For example, desktop apps (desktop application) Thunderbird and Outlook can synchronize messages locally and perform local searches, while other applications may prefer to search on the IMAP server and in this case, the software/messaging client sends a search command to the server, which then searches through all messages stored on the server and returns the results to the software/messaging client.

Search for a contact

Searching for an item is done automatically among all your address books, groups, contacts, thanks to the search field at the top of the interface ksuite.infomaniak.com/contacts:

Search for an event

Searching for an item on ksuite.infomaniak.com/calendar is done automatically among all your calendars, events, rooms, including the description of these and the people associated with them (if you click on a contact, you get the events in common with this person):

This guide explains how to, from a Mail Service, reset or delete the passwords for a mail address in order to disconnect a third-party software such as Outlook or Thunderbird.

Introduction

• Changing the password of a mail address is equivalent to changing the IMAP / SMTP password:
  • As soon as the password is changed, you must update your software (Outlook, etc.), mobile devices (iPhone), etc. with the new password (this is your responsibility).
• If you cannot connect to the Manager or Mail / kSuite, you will not be able to manage the passwords for any of the mail addresses: please refer to this other guide in this case.

Remove a password / device

Prerequisites

• You must have at least the right to manage the Mail Service in question (or be an Administrator / Legal Representative‍ within the Organization).

In order to disconnect any IMAP/POP/SMTP connection that is currently being made using a password generated on this interface (this does not remove the address from the Infomaniak Mail apps — you must manage the users of the mail address for this), it is possible to revoke a device, or even delete all existing configurations with one click:

1. Click here to access the management of your product in the Infomaniak Manager (need help?).
2. Click on the name of the product in question.
3. Click on the email address in question in the table:
   
4. Click on the Devices tab.
5. Click on the red link to disconnect all registered devices (confirmation is required).
6. Click on the action menu ⋮ to the right of the device in question.
7. Click on “Change password” to disconnect the current connection but allow the device to reconnect with a new password directly.
8. Click on “Disconnect device” to remove it from the list and delete the corresponding connection:
   

What is a “generic” password?

Some email addresses may display a specific indication in the Devices section:

If this is the case, don't worry. It means that the address has a password assigned to it when it was created (before 2026). This password remains valid, but like other passwords, it cannot be displayed. And unlike other passwords, this one cannot be reset (the option is grayed out and disabled):

In this case, you can easily add an additional password.

This guide explains how to remove one of the users from your Organization on the Manager Infomaniak.

Prerequisites

• Switch to the desired Organization first if you do not find the expected list of users.
• Be Administrator or Legal Representative within the Organization.
• Warning, it is impossible to remove a Legal Representative if there is no other legal representative.

Remove a user from your Organization

If the user had access to kDrive or was invited to view a third-party email address, several intermediate steps will ask you to take actions with their data and inform you, if necessary, about what happens to calendars and address books. To remove one of the users from the Organization

1. Click here to access user management for the Organization on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ to the right of the user concerned.
3. Click on Remove from Organization:
   
4. Review the information (click if necessary on the chevrons ‍ to get the details of the deletions) then click on the blue button Continue:
   
5. Review the information, confirm the deletion by checking the checkbox, then click on the blue button Continue:
   
6. Review the information (click if necessary on the chevrons ‍ to get the details of the deletions) then click on the red button Remove:
   
7. Enter your email address (login identifier for the Manager), check the confirmation box, then click on the red button Remove this user to permanently remove the user without the possibility of undoing it.

Este guia explica como restaurar contactos apagados por engano nos seus catálogos de contactos da aplicação web Contactos Infomaniak (serviço online ksuite.infomaniak.com/contacts).

Duração da conservação das cópias de segurança

Após a realização de uma cópia de segurança do estado completo do seu catálogo de contactos, a Infomaniak disponibiliza-a durante um determinado número de dias, consoante o seu plano.

⚠ Duração da retenção em dias:

Restauração de contactos

É possível recuperar contactos apagados nas últimas 24 horas, 48 horas, 7 dias ou 30 dias:

1. Clique aqui para aceder à aplicação web Contactos Infomaniak (serviço online ksuite.infomaniak.com/contacts).
2. Clique no ícone ‍ para expandir a secção Ações avançadas.
3. Clique em Restaurar.
4. Escolha o catálogo a restaurar.
5. Escolha a versão de ontem, de 48 horas atrás ou de 7 e 30 dias atrás.
6. Escolha o destino (no local original ou em outro catálogo de endereços, se disponível).
7. Inicie a restauração usando o botão na parte inferior da página, que é ativado se houver contactos que possam ser restaurados:
   

To guarantee the security of your data and the performance of its services, Infomaniak uses several domain names.

Introduction

• These domains are used to host the management interfaces, communication tools, and the content of your files in an isolated and secure manner.
• If you use a firewall or antivirus, it is recommended to add these domains to your whitelist (examples) to ensure the proper functioning of your tools (especially kDrive and SwissTransfer).

Main domains and services

• infomaniak.com: the main website and the Manager (product management).
• status.infomaniak.cloud / infomaniak.cloud
• infomaniakstatus.com

File storage

• infomaniakusercontent.com: domain mainly used for storing/downloading files.
• ksharelink.com: used for public sharing links created from kDrive and Mail Infomaniak.
• chk.me: domain allowing you to create short links and custom QR codes.

Messaging and identity

• ik.me: short domain for Infomaniak Mail.
• etik.com / ikmail.com: alternative domains for free and eco-friendly email.
• infomaniak.ch: used for certain technical and institutional services.

Transfer tools and events

• swisstransfer.com: large file transfer service.
• infomaniak.events / ticket-net.ch: ticketing and event management platform.

Este guia detalha a possibilidade de agrupar contactos nas listas de contactos Infomaniak na aplicação web Contactos Infomaniak (serviço online ksuite.infomaniak.com/contacts).

Introdução

• Criar um grupo de contactos permite contactá-los mais facilmente.
• Também facilita o envio de e-mails destinados a um tipo específico de contactos.

Criar o grupo

Para gerir os grupos de contactos:

1. Clique aqui para aceder à aplicação web Contactos Infomaniak (serviço online ksuite.infomaniak.com/contacts).
2. Clique no menu de ação ⋮ localizado à direita da lista de contactos.
3. Clique em Adicionar grupo:
   
4. Introduza o nome do grupo.
5. Clique no botão azul para validar (e assim criar automaticamente a “pasta” com o nome do grupo escolhido, bem como uma segunda “pasta” obrigatória que irá agrupar todos os contactos que não estiverem classificados no seu novo grupo, denominada “Contactos sem grupo”):
   
6. Na agenda principal ou em “Contactos sem grupo”, arraste e solte os contactos que devem ser associados a este novo grupo:
   
   • Também pode atribuir a pertença a um determinado grupo ao editar um contacto.
   • Para modificar a pertença de um contacto a uma agenda ou grupo, basta marcar/desmarcar as caixas correspondentes e guardar as alterações:
     

Grupos de trabalho

Se definiu um ou mais grupos de trabalho…
… então os utilizadores que fazem parte desses grupos serão automaticamente visíveis na secção das agendas da Organização:

Eliminar um grupo com ou sem os contactos

Ao escolher eliminar um grupo de contactos, pode decidir se os contactos contidos também devem ser eliminados ou não:

Envio em massa

Para enviar um e-mail para todo o grupo:

1. Clique aqui para aceder à aplicação Web Mail da Infomaniak (serviço online ksuite.infomaniak.com/mail).
2. Redija uma nova mensagem.
3. Digite o início do nome do catálogo de endereços para que ele apareça e possa ser selecionado:
   
   • Você também pode clicar no "A" à esquerda do campo do endereço do destinatário para acessar seu catálogo de endereços e suas subpastas (grupos de contatos):
     
   • Claro, também é possível usar os contatos que já estão em seu catálogo de endereços para enviar uma mensagem individual ou em grupo, digitando as primeiras letras dos nomes.

This guide explains how to mark your chosen emails as "favorite" on the Infomaniak mail service to have "tracking" of these messages and to display them separately if you wish.

Monitor one or more messages…

… from the Infomaniak Web Mail app

To add a message as a favorite:

1. Click here to access the Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail).
2. Click on the ☆…
   • … to the left of a message in the message list
     
   • … at the top right of the message reading window
     
3. Once tracking is enabled, a dropdown menu in the top right corner allows you to display only a selection of your received messages according to several criteria: All, Read, Unread, Tracked, Untracked:
   

It is also possible to define an action on hover or add a shortcut in the bar above the message lists:

… from the Infomaniak Mail mobile app

On the message list:

1. Press and hold your finger on a message.
2. Press the ☆ icon at the bottom of the screen:
   

On a message being read:

1. Press the ☆ icon at the top right of the message reading window:
   

It is also possible to define a swipe gesture that would lead to a favorite marking of the message swiped with one finger.

This guide explains how to make one of your calendars public from the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).

Introduction

• You will obtain a specific URL for your calendar in the format .ics that Calendar (formerly iCal Apple), Calendrier (formerly iCalendar Microsoft), Thunderbird (formerly Lightning Mozilla), or even Google Calendar can recognize to display your calendar:
  
• The data contained in the shared calendar will no longer be private but will only be available in read-only mode to users who "subscribe" to it.
• The frequency of the updates made by the application that subscribes to the URL of your calendar must be defined within that application.
• PHP scripts (not provided) can also be used to parse such files, allowing you, for example, to include events on a website.
• Refer to this other guide to configure the synchronization of your calendars, or to this other guide to share a calendar with your colleagues with different permissions.

Enable public sharing of an Infomaniak calendar

To share a calendar publicly:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the action menu ⋮ to the right of a calendar.
3. Click on Share calendar.
4. Activate the toggle switch for public sharing.
5. Click on the icon to copy the address to the clipboard:
   
   • You can always remove public access from this sharing page (see point 4 above):
     

This guide explains how to change the color of events in your calendars within the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar) and customize the displayed period.

Define Default Settings

To do this:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the Settings icon ‍ in the top right corner.
3. Click on Customization.
4. Refer to this other guide regarding the default calendar setting.
5. Settings such as the default event duration or the working hours to display on the calendar will help improve the use of the appointment scheduling assistant:
   
6. Regarding these menu items:
   1. 
      Refer to this other guide.
   2. 
      Refer to this other guide.

Define the Color of a Calendar

To do this:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the action menu ⋮ to the right of the calendar in question.
3. Click on Edit:
   
4. Choose the desired color.
5. Click the button to Save:
   
6. The specified color will then be visible:
   1. at the level of the Calendar name,
   2. for fixed-time events in the monthly view,
   3. for all-day events in the monthly view,
      
   4. in the daily view:
      
   5. in the agenda view:
      
      etc.

Define the color of an event

To manually change the color of a specific event, a color that will override the calendar's color:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Create an event and choose its color, or click on an existing event and then on the pencil ✎ icon to edit the details, including its color:
   
3. Confirm at the bottom of the page.
4. The specified color will then be visible on the event itself:
   

Customize the displayed period

To do this:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Choose to display the calendar in: Day, Week, Month, Year, or Planning view.
3. At any time, click on Today to reset the current view.
4. In Planning view, you can choose the period to display ("this week", "next month", etc.):