This guide explains how the Infomaniak Partner Program works, its eligibility requirements, and its many exclusive benefits for IT professionals.

Introduction

• By becoming a Partner, you can grow your business with a provider recognized for its reliability, security (ISO certified), and exemplary environmental commitment.
• The program is open to any professional entity (Swiss or European) that meets the following criteria:
  1. Be a company registered with the Commercial Register (or SIRET/equivalent) and have an active website.
  2. Manage a product volume equal to or greater than CHF 2000 / € 1800 per year.
  3. Provide first-level technical support and handle billing for its own customers.
  4. Commit to using exclusively Infomaniak solutions for projects originating from the tender platform.
  5. Comply with the specific Reseller terms and conditions.
• Become a Partner to immediately benefit from discounts, cashbacks, and centralized management tools.
• If you are an individual, opt for the Affiliate Program (cannot be combined with Partner status).

Exclusive Partner Benefits

The Partner Program is designed to maximize your profitability while offering you a sovereign and high-performance infrastructure.

Priority support "Support Plus" included

• Free access to Support Plus: as a Partner, you benefit from privileged access to Infomaniak experts.
• Your requests are handled with priority by technical teams based in Switzerland, guaranteeing maximum responsiveness for your clients.
• A direct line and a dedicated ticketing interface are available to quickly resolve your complex issues.

Profitability and Savings

• Discounts and Cashbacks: up to 35% off on Infomaniak's flagship products and recurring cashbacks on managed services.
• Domain Prices: access to the best prices on the market for the most popular extensions.
• Included Tools: free and unlimited access to all themes and WordPress plugins from Elegant Themes (Divi, etc.).

Visibility and Growth

• Tender offers: receive exclusive access to the needs submitted by Infomaniak customers via the tender offer platform.
• Partner Directory: improve your SEO and visibility by being listed for free on the official directory.

Simplified Management (Reseller Console)

• Centralized interface: a single dashboard to manage your entire customer base and track your revenue.
• Access delegation: manage the access rights of your employees and define specific areas of responsibility for your customers' accounts.
• White-label and billing: complete freedom in reselling your services and simplified financial management.

Resources and Technical Guides

• What is a Partner?
• What is a Customer (in the Partner sense)?
• Add a Customer and manage their products
• Allow a Partner to manage your products
• Manage access permissions between Partner and Client
• Manage Infomaniak billing between Partner and Client
• Export customer billing data
• Terminate the relationship between a Partner and a Customer

• Infomaniak, the Ethical Cloud
• Eco-responsible approach