This guide explains how the Infomaniak Partner Program works, its eligibility criteria, and its numerous exclusive benefits for IT professionals.

Preamble

• By becoming a Partner, you develop your activities with a provider recognized for its reliability, security (ISO certified), and exemplary ecological commitment.
• The program is open to any professional entity (Switzerland or Europe) that meets the following criteria:
  1. Be a company registered with the Trade Register (or SIRET/equivalent) with an active website.
  2. Manage a volume of products equal to or greater than CHF 2000 / € 1800 per year.
  3. Provide first-level technical support and billing for your own clients.
  4. Commit to using exclusively Infomaniak solutions for projects from the tender platform.
  5. Respect the specific conditions for Resellers.
• Become a Partner to immediately benefit from discounts, cashbacks, and centralized management tools.
• If you are an individual, consider the Affiliate Program (cannot be combined with Partner status).

Exclusive Benefits for Partners

The Partner Program is designed to maximize your profitability while offering you a sovereign and high-performance infrastructure.

Priority supportSupport Plus included

• Free access to Support Plus: as a Partner, you benefit from privileged access to our experts.
• Your requests are processed on a priority basis by our technical teams based in Switzerland, ensuring maximum responsiveness for your clients.
• A direct line and a dedicated ticketing interface to quickly resolve your complex issues.

Profitability and Savings

• Discounts and Cashbacks: up to 35% discount on our flagship products and recurring cashbacks on managed services.
• Domain Prices: access to the best market prices for the most common extensions.
• Free Tools: free and unlimited access to all WordPress themes and plugins from Elegant Themes (Divi, etc.).

Visibility and Development

• Tenders: receive exclusively the needs submitted by Infomaniak clients via our tender platform.
• Partner Directory: improve your SEO and visibility by being listed for free on the official directory.

Simplified Management (Reseller Console)

• Centralized Interface: a single dashboard to manage all your client base and track your revenues.
• Access Delegation: manage your collaborators' access rights and define precise intervention perimeters on your clients' accounts.
• White Label and Billing: total freedom on the resale of your services and simplified management of financial flows.

Resources and Technical Guides

• What is a Partner?
• What is a Client (in the Partner sense)?
• Add a Client and Manage Their Products
• Authorize a Partner to Manage Your Products
• Manage Access Permissions Between Partner and Client
• Manage Infomaniak Billing Between Partner and Client
• Export Client Billing Data
• Terminate a Relationship Between Partner and Client

• Infomaniak, the Ethical Cloud
• Eco-friendly approach