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Link a domain name to an Infomaniak Web Hosting account
This guide explains how to link a domain name to an Infomaniak Web Hosting.
Where is your domain name located?…
… With Infomaniak, even for Organizations
If your domain name is registered with Infomaniak and is in the same user account or organization as your email, then there is nothing to do.
- Consult this other guide to check and correct any potential configuration errors.
… At Infomaniak, Different Organization
If your domain name is registered with Infomaniak but in a different user account or Organization, then:
- Edit its DNS zone by specifying the website's IP address as an A record.
- Any DNS addition/modification may take up to 48 hours to propagate.
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- Move it within the same Organization.
… With Infomaniak and external DNS
If your domain name uses DNS servers that are not Infomaniak's, then:
- Edit the current DNS zone where it is hosted (if necessary, consult the help documentation of the provider in question) and specify the site's IP address as an A record.
- Any DNS addition or modification may take up to 48 hours to propagate.
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- Change your current DNS settings and select the option to use Infomaniak's DNS servers.
- Any DNS addition or modification may take up to 48 hours to propagate.
- Refer to this other guide to check for and correct any potential configuration errors.
… Elsewhere with external DNS
If your domain name uses DNS servers that are not Infomaniak's, then:
- Edit the current DNS zone where it is located (if necessary, consult the documentation provided by your provider) and specify the website's IP address in the form of an A record.
- Any DNS addition or modification may take up to 48 hours to propagate.
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- Change the current DNS servers (if necessary, consult the documentation provided by your provider) and specify Infomaniak's DNS servers (this implies that you have a DNS zone with Infomaniak).
- Any DNS addition or modification may take up to 48 hours to propagate.
- This DNS zone with Infomaniak will be configured correctly, but please refer to this other guide to check for and correct any potential configuration errors.
… Elsewhere, but you are moving it here
If your domain name is registered with another registrar and you want to transfer it to the same location as your Infomaniak website, then:
- Transfer the domain name to Infomaniak (it will be configured correctly, but please refer to this other guide to check and correct any potential configuration errors).
- If the domain name is intended to be an alias for your main website, you need to add the alias to your website.
Link to this FAQ: https://faq.infomaniak.com/2025
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