This guide allows you to quickly use the essential functions of the Infomaniak Video Streaming.

Configure a stream

Transmitting a stream to Infomaniak servers can be done either…

• … via a video encoder (or a camera acting as an encoder) that will push the stream to Infomaniak servers; to offer multiple stream qualities and improve the experience of your users, you have the possibility to enable multi-bitrate
• … via an IP camera, or an external source from which Infomaniak servers will pull the stream

Specific guide

• Configure a broadcast from OBS Studio

Create a Player to offer the stream to viewers

The Player will allow you to obtain a URL to view the stream, integrate it on an HTML page, etc.:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Integration in the left sidebar menu.
4. Click on Players in the left sidebar menu.
5. Click the blue button to add a player.

Save your live streams in a scheduled or automatic way

Refer to this guide to learn how to archive or record your broadcasts.

Restrict the broadcast

A stream can be restricted to a single audience:

1. Secure a video stream by IP restriction
2. Secure a video stream by GeoIP restriction
3. Secure a video stream with a unique key
4. Secure a video stream by domain restriction

To go further...

Guides on various topics:

• Embed a watermark/logo on a live video stream
• Why is there a broadcast delay between the source and the availability of a stream?
• Which cameras are compatible with the Infomaniak platform?

A question or feedback?

• In case of a problem, please consult the knowledge base before contacting support.
• Click here to share feedback or a suggestion on an Infomaniak product.

This guide explains how to do a 360° live stream with Infomaniak's video streaming service.

Prerequisites

• Have a 360° camera compatible with one of the following formats:
  • 360 equirectangular monoscopic (2D)
  • 360 equirectangular stereoscopic (3D) side by side (left/right separation)
  • 360 equirectangular stereoscopic (3D) top/bottom (top/bottom separation)
• Your encoder or camera must also be able to send a stream via an RTMP connection (learn more).
• Finally, note that a 360° video stream requires a source with a high bitrate and a bitrate control set to CBR mode; the bitrate will depend on the type of content and data consumption, which will also be higher than with a standard stream.

Create a 360° player

Broadcasting a 360° live stream requires a 360° player. This option is free and activates quickly:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Integration in the left sidebar.
4. Click on Players in the left sidebar.
5. Click to create or edit an existing player:
   
6. Check the 360° Player box and configure the projection (360 format):
   
7. Click the Save button at the bottom of the page.
8. All content broadcast by this player (whether it is in 360° format or not) will now be interpreted as 360°.

This guide explains how to enable and use the Timeshift function (also called DVR) for your live video broadcasts. This feature allows your viewers to rewind if they missed the beginning of your live stream.

Enabling the Timeshift (DVR) Function

To access the video streaming service:

1. Click here to access the management of your product in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question:
   
3. Click on Configure under Timeshift from the dashboard:
   
4. Enable Timeshift.
5. Define the duration for which your viewers can rewind (max. 240 min.).
6. Click on the Enable button:
   

Customizing the Timeshift Function

It is possible to enable this option via the scheduling tool for a specific time range, thereby limiting this possibility to certain programs. The settings defined in the scheduling tool will override the default status defined from the dashboard.

To better understand this, imagine a TV that broadcasts a soccer match from 10 a.m. to 12 p.m.

1. The TV channel wants to activate Timeshift only during the match

With this configuration, viewers who join the live broadcast at 11:59 AM will be able to watch the beginning of the match at 10:00 AM, but they will not be able to watch the programs that preceded the match before 10:00 AM. As a reminder, the maximum Timeshift duration is 240 minutes (4 hours).

2. The TV channel wants to activate a 20-minute Timeshift only during the match

With this configuration, viewers who join the live broadcast at 11:30 AM will be able to watch the previous 20 minutes, but they will not be able to watch the beginning of the match; only the last 20 minutes will be accessible throughout the duration of the match.

3. The TV channel wants to disable Timeshift during the match

With this configuration, viewers will not be able to watch parts of the match. They will only be able to watch the programs that precede the match if the Timeshift function has been enabled by default from the stream dashboard.

In summary, there are 2 use cases:

1. Enable Timeshift permanently, except for specific events.
2. Disable Timeshift permanently, except for specific events.

The default status is managed from the stream dashboard, and exceptions are managed from the scheduling tool.

Learn more about how it works

If you have defined a one-hour Timeshift and you have just activated it, the rewind time will gradually increase up to the chosen duration from the moment of activation.

If geographical restrictions are defined with a specific time range, these will be respected in all cases. For example, if a TV channel with a 4-hour timeshift reserves its sports program for Swiss viewers from 10 a.m. to 12 p.m., an Italian viewer who connects to the stream at 1 p.m. will only be able to watch programs from 9 a.m. to 10 a.m.

This guide explains how to configure the Infomaniak encoder.

1. Default Access and Password Configuration

Once the connections are made, the encoder will be accessible on your network at the following address: 192.168.1.168

Configuration is done from a web browser at the following address: http://192.168.1.168

• Username: admin
• Password: admin

First, set a strong password:

2. Network Configuration

If accessing the address 192.168.1.168 is suitable for you, you can proceed directly to step 3.

Otherwise, if your network is configured with DHCP or if you want to specify a different IP address, the System > Network page allows you to define the access parameters. You may need to contact your network administrator to make the various settings and authorize this new device at the firewall level.

3. Main Stream Configuration

3.1 In the case where only one stream is sent

This applies to the following cases:

• Transcoding in the Cloud => see points (1) and (1.3) of this guide
• or Single Bitrate => see point (3) of this guide

Please adjust the following parameters:

• The bitrate (kbit) and resolution (encoded size) should be adjusted according to your needs.
• RTMP PUBLISH URL corresponds to the publish URL indicated in your Manager in the stream configuration:

The encoder does not allow you to enter a stream key. It is therefore necessary to concatenate it with the URL.

Example: rtmp://stream.vprimary.infomaniak.com/livecast?key=XXXXXX/stream

The “stream” value and the password (key=XXXXXX) must be replaced with your personal data.

3.2 In the case where multiple streams are sent

For more information on this case, please refer to sections (2) and (2.2) of this guide.

If multiple streams are sent, you will be in a multi-bitrate mode with n streams encoded on the encoder.

The Substream1, Substream2, and Substream3 submenus allow you to configure the encoding for up to 3 additional streams:

3.3 Audio configuration

The audio input should be adjusted according to the connections made. The bitrate can also be adjusted according to the type of content. It is recommended to use the following codec: 128 Kbps AAC, at 44100 Hz.

This guide explains how to completely cancel a Video Streaming offer.

Preamble

• Open and out-of-package fees remain due.
• For most products, confirm the cancellation request by email otherwise no data will be deleted.
• A cancellation confirmation is sent to any other administrators of the Organization.
• All of your streams will be irrevocably deleted upon cancellation, making any restoration impossible so think about modifying only one stream if that is your need.

Cancel the Video Streaming offer

To access the Video Streaming service:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ as in the image below.
3. Choose Cancel:
   
4. Follow the procedure to the end.
    

This guide explains how to restrict access to Infomaniak's Video Streaming streams based on geographical criteria (geolocation).

Restrict access to broadcasts via GeoIP

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Settings in the left sidebar.
4. Click on Restrictions in the left sidebar.
5. Click on the Geolocation Restriction tab.
6. Define the countries that should be specifically allowed or blocked.
7. Click on the Save button:
   

Refer to this other guide to customize the replacement image offered to blocked viewers.

This guide explains how to restrict access to Infomaniak's Video Streaming streams based on the IP addresses of visitors/viewers.

Restrict access to broadcasts by IP addresses

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Settings in the left sidebar.
4. Click on Restrictions in the left sidebar.
5. Click on the IP address restriction tab.
6. Define the IP addresses (or IP ranges) that should be specifically allowed or blocked.
7. Click on the Save button:
   

Refer to this other guide to customize the replacement image offered to blocked viewers.

This guide details the steps required to configure OBS Studio to stream a live feed to the Infomaniak Video Streaming platform.

Preamble

• OBS Studio is a free and open-source, multi-platform software widely used for video recording and live streaming.
• Thanks to its flexibility and numerous configuration options, it allows you to easily manage audio and video sources, scenes, and advanced streaming parameters.
• It does not have an official mobile version, but third-party apps allow you to stream from a smartphone or use it in conjunction with OBS on a computer.

Configure OBS Studio

On the Infomaniak side, you have a stream and have activated the Cloud transcoding option.

1. Click the button to access your streaming settings:
   
2. Copy the login information:
   
3. Paste this information into the custom settings of your OBS stream, as in the example below (Stream login = Stream key):
   
4. Validate the streaming settings:
   
5. Then add a streaming source.
6. Click on Start Streaming:
   
7. There you go, the stream is displayed on the Infomaniak side, you can then configure a Player to get the information needed to share your stream: