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This guide allows you to quickly use the essential functions of the Infomaniak Video Streaming.
Configure a stream
Transmitting a stream to Infomaniak servers can be done either…
- … via a video encoder (or a camera acting as an encoder) that will push the stream to the Infomaniak servers; to offer multiple stream qualities and improve your users' experience, you have the option to enable multi-bitrate
- … via an IP camera, or an external source from which the Infomaniak servers will pull the stream
Create a Player to offer the stream to viewers
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product in question.
- Click on Integration in the left sidebar menu.
- Click on Players in the left sidebar menu.
- Click the blue button to add a player.
Schedule or automatically record your live streams
Refer to this guide to learn how to archive or record your broadcasts.
Restrict the broadcast
- Secure a video stream by IP restriction
- Secure a video stream by GeoIP restriction
- Secure a video stream by unique key
- Secure a video stream by domain restriction
To go further…
- Overlay a watermark / logo on a live video stream
- Why is there a broadcast delay between the source and the availability of a stream?
- Which cameras are compatible with the Infomaniak platform?
A question or feedback?
- In case of a problem, please consult the knowledge base before contacting support.
- Click here to share a review or suggestion about an Infomaniak product.
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This guide explains how to do a 360° live stream with the Infomaniak video streaming service.
Prerequisites
- Have a 360° camera compatible with one of the following formats:
- 360 equirectangular monoscopic (2D)
- 360 equirectangular stereoscopic (3D) side by side (left/right separation)
- 360 equirectangular stereoscopic (3D) top/bottom (top/bottom separation)
- Your encoder or camera must also be able to send a stream via an RTMP connection (learn more).
- Finally, note that a 360° video stream requires a source with a high bitrate and a bitrate control set to CBR mode; the bitrate will depend on the type of content and data consumption, which will also be higher than with a standard stream.
Create a 360° player
Broadcasting a 360° live stream requires a 360° player. This option is free and activates quickly:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product in question.
- Click on Integration then on Players in the left sidebar to create or edit an existing player.
- Check the 360° Player box and configure the projection (360 format):

- Click the Save button.
- All content broadcast by this player (whether it is in 360° format or not) will now be interpreted as 360°.
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This guide explains how to activate and use the Timeshift (also called DVR) function on your live video broadcasts. This feature allows your viewers to rewind if they missed the start of your live broadcast.
Activate the Timeshift (DVR) function
To access the video streaming service:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product in question.
- Click on Configure under Timeshift from the dashboard:

- Activate Timeshift.
- Set the duration during which your viewers will be able to rewind (max. 240 min.).
- Click the Activate button:

Customize the Timeshift function
It is possible to activate this option via the scheduling tool for a specific time slot and thus limit this possibility to certain programs. The parameters defined in the scheduling tool will override the default state set from the dashboard.
To understand this better, imagine a TV broadcasting a football match from 10 am to 12 pm.
1. The TV wants to activate Timeshift only during the match
With this configuration, viewers who join the live broadcast at 11:59 am will be able to rewind to the start of the match at 10 am, but they will not be able to rewind to the shows that preceded the match before 10 am. For the record, the maximum duration of the Timeshift is 240 min. (4 hours).
2. The TV wants to activate a 20-minute Timeshift only during the match
With this configuration, viewers who join the live broadcast at 11:30 am will be able to rewind the previous 20 minutes, but they will not be able to rewind to the start of the match; only the last 20 sliding minutes will be accessible for the entire duration of the match.
3. The TV wants to deactivate Timeshift during the match
With this configuration, viewers will not be able to rewind parts of the match. They will only be able to see the shows that precede the match if the Timeshift function has been activated by default from the stream dashboard.
In summary, there are therefore 2 use cases
- Activate Timeshift permanently, except for special events.
- Disable Timeshift permanently, except for specific events.
The default status is managed from the stream dashboard and exceptions from the scheduling tool.
Learn more about how it works
If you have set a one-hour Timeshift and just activated it, the return time will gradually increase to the chosen duration from the moment of activation.
If geographical restrictions are defined with a specific time range, these will always be respected. In the case where a TV with a 4-hour Timeshift reserves its sports program for Swiss visitors from 10 AM to 12 PM, an Italian viewer who connects to the stream at 1 PM can only re-watch the shows from 9 AM to 10 AM.
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This guide explains how to set up the Infomaniak encoder.
1. Default access and password configuration
Once the connections are made, the encoder will be accessible on your network at the address: 192.168.1.168
Configuration is done from a web browser at the address: http://192.168.1.168
- Username: admin
- Password: admin
First, set a strong password:
2. Network configuration
If accessing the address 192.168.1.168 suits you, you can skip directly to point 3.
Otherwise, if your network is configured with DHCP or if you want to specify a different IP address, the System > Network page allows you to set the access parameters. It may be necessary to contact your network administrator to make the various settings and authorize this new device at the firewall level.
3. Main stream configuration
3.1 In the case where a single stream is sent
These are the cases:
- Cloud transcoding => see point (1) and (1.3) of this guide
- or Single-bitrate => see point (3) of this guide
Please adjust the following parameters:
- The bitrate (kbit) and resolution (encoded size) must be adjusted according to your needs.
- RTMP PUBLISH URL corresponds to the publication URL indicated in your Manager in the stream configuration:
The encoder does not allow entering a stream key. Therefore, it is necessary to concatenate the latter with the URL.
Example: rtmp://stream.vprimary.infomaniak.com/livecast?key=XXXXXX/stream
The values “stream” and the password (key=XXXXXX) must be replaced with your personal data.
3.2 In the case where multiple streams are sent
For more information on this case, please refer to points (2) and (2.2) of this guide.
In the case where multiple streams are sent, you will be in multibitrate mode with n streams encoded on the encoder.
The submenus Substream1, Substream2 and Substream3 allow you to configure the encoding of up to 3 additional streams:
3.3 Audio configuration
Audio input will need to be adjusted according to the connections made. The bitrate can also be adjusted according to the type of content. We recommend using the following codec: 128 Kbps AAC, at 44100 Hz.
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This guide explains how to restrict access to Infomaniak's Video Streaming streams based on geographical criteria (geolocation).
Restrict access to broadcasts via GeoIP
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product in question.
- Click on Settings in the left sidebar.
- Click on Restrictions in the left sidebar.
- Click on the Geolocation Restriction tab.
- Define the countries that should be specifically allowed or blocked.
- Click on the Save button:

Refer to this other guide to customize the replacement image offered to blocked viewers.
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This guide explains how to restrict access to Infomaniak's Video Streaming streams based on the IP addresses of visitors/viewers.
Restrict access to broadcasts by IP addresses
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product in question.
- Click on Settings in the left sidebar.
- Click on Restrictions in the left sidebar.
- Click on the IP address restriction tab.
- Define the IP addresses (or IP ranges) that should be specifically allowed or blocked.
- Click on the Save button:

Refer to this other guide to customize the replacement image offered to blocked viewers.
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