This guide explains how to create, import, and manage contact lists in the Infomaniak Guest Manager.

Introduction

• You can import a list of contacts:
  • maximum of 1000 entries
  • in CSV format, or an existing list on Infomaniak (Ticketing only — Newsletter + Contacts (vcard ksuite.infomaniak.com/contacts) excluded)

Create a contact list

The contacts in the Guest Manager are independent of your events. The list can be created and used for multiple events:

1. Click here to access the management of your product in the Infomaniak Manager (need help?).
2. Click on Create a list:
   
3. Click on the Add button.
4. Enter a name for your first contact list.
5. Click Confirm:
   
6. Read and accept the terms and conditions regarding the import of existing email addresses.
7. Choose the method for creating your list:
   1. From a CSV file that you can upload from your computer (an example file can be downloaded on the same page to help with data formatting).
   2. From an existing list — if you have already created contact lists.
   3. Automatic import from Infomaniak's ticketing tool.
   4. Add a single contact by manually entering the email address, first name, and last name
      

Merge multiple lists

To group contacts from different lists:

1. Click here to access your product management in the Infomaniak Manager (need help?).
2. Click on Manage:
   
3. Click on the action menu ⋮ located to the right of the item to be merged (i.e., the list you want to keep).
4. Click on Merge:
   
5. An assistant allows you to select another item from your contact lists, which will be archived after its content is sent to the list that should remain (the assistant displays a preview of the expected effects and modifications).
6. Confirm the merge after verification:
   

Export a contact list

To obtain a CSV file of your contact list, including the information displayed when you view the list in the Manager interface (including the contact creation date field):

1. Click here to access the management of your product in the Infomaniak Manager (need help?).
2. Click on Manage:
   
3. Click on the action menu ⋮ located to the right of the item in question.
4. Click on Export:
   
5. Save the .csv file to your device.

Add contacts, delete addresses, etc.

From the same menu as above, you can add contacts to an existing list or remove them at any time, duplicate lists, etc.