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Manage Guest Manager credits
Update 08/14/2026
This guide explains how the invitation management system of the Infomaniak Guest Manager tool works.
Introduction
- The invitation quota for the guest manager is independent of the sending volumes of other products, such as the Newsletter!
- Infomaniak applies a tiered pricing system based on the volume purchased.
- To view the current list of prices, go to the guest manager pricing page.
Sending volume and guest management
- You start with 200 free invitations; the calculation is simple: 1 unit = 1 guest or 1 accompanying person.
- For example, if you send 100 invitations and allow 1 accompanying person per guest, a total of 200 units will be deducted from your balance.
- The validity period of your purchased invitations is unlimited.
- Automatic follow-ups are free and are not deducted from your balance.
View your invitation balance
To access the page for managing your balance:
- Click here to access your product management interface in the Infomaniak Manager (need help?).
- The number of invitations still available is displayed in the left-hand menu:

- Click on Add credits to view the pricing and history of your top-ups:

Link to this FAQ: https://faq.infomaniak.com/2880
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