This guide concerns Public Cloud and the possibility, in some cases, of increasing resources by requesting the activation of certain services.

Prerequisites

• You will be asked to provide certain information via kCheck and, if necessary, to top up your available credits.

Activate performance levels and special services

To gain the ability to create instances with a higher performance level and/or specific resources, such as the ability to use instances with GPUs, contact Infomaniak's support department by email, specifying the Public Cloud project ID (PCP-XXXXX) and the desired resources.

For example:

I would like to increase the quotas for the PCP-XXXXX project. Could you enable resource level 2 and the XXL templates?