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Knowledge base

1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!

Knowledge base Customize kChat

    Customize kChat

    This guide details the various elements that can be configured and customized on kChat to best suit your usage preferences.

     

    Change the language of the kChat interface

    kChat displays in the language chosen for the Manager and, like your avatar/profile picture, these settings are managed within the Infomaniak profile.

     

    Setting up kChat on the Manager

    To access kChat preferences and specifically to define which channel (one or more possible channels) new users (excluding external users) will be automatically added to, in addition to belonging to the General channel:

    1. Click here to access the management of your product on the Infomaniak Manager (need help?).
    2. Click on Settings in the left sidebar:

     

    Customize the general display of kChat

    To access the settings of the kChat applications:

    1. Click here to access the kChat web app (online service kchat.infomaniak.com) or open the mobile kChat app (application for iOS/Android smartphone or tablet) or the desktop kChat app (desktop application for macOS / Windows / Linux).
    2. Click on the icon ‍ in the top right corner of the interface.

    You can choose:

    • a display density, and an optional color display in compact density
    • the display or not of previews in your conversations
    • the size of a channel (width)
    • the starting position when you return to an unread channel
    • the number of personal messages to display

    The Notifications tab allows you to customize kChat notifications.

    The Shortcuts tab lists the keyboard shortcuts available to work faster with kChat.

     

    Fix a display zoom issue

    To zoom in or out on the display, which has become unreadable, you need to use the following keyboard shortcuts:

    • like on a browser, CTRL/CMD and - to zoom out
    • CTRL/CMD and + to zoom in
    • CTRL/CMD and 0 to reset to default size

     

    Dark Mode / Light Mode

    To switch between a light, dark or automatic theme:

    1. Click on Appearance in the left sidebar menu of the app Web settings:

       

     

    Customize a discussion, a channel, etc.

    Next to each item in the left sidebar, there is an action menu ⋮ that allows you to, among other things, set the sort order (alphabetical, by recent activity, manual):

     

    Set a status

    To enhance your profile and its display in kChat discussions as well as on the various pages and tools kSuite, you can set a status in the form of text and/or emoji, with an optional expiration date:

    1. Click on your avatar or initials in the top right corner of the interface.
    2. Click on Choose a custom status.
    3. Enter a custom status or choose one from the suggestions.
    4. Enter an expiration date if necessary.
    5. Click on the smiley icon if you want to choose an emoji next to your name.
    6. Confirm with the Set Status button.

     

    Use kChat with your domain and brand

    With Custom Brand (included in the kSuite Entreprise offer, otherwise optional), you can customize kChat with your logo, your colors and the URL of your domain name. Your colleagues are fully immersed in your brand. Check out this other guide on this topic.



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