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Customize kChat

Update 03/24/2026

This guide details the different elements that can be configured and customized on kChat to best suit your usage preferences.

 

Change the kChat interface language

The kChat web app displays in the language chosen for the Manager and, just like your avatar/profile photo, these settings are managed within your Infomaniak profile.

The desktop app is configured to use the language of the operating system; you can manage this in the app's settings:

 

Set up kChat on the Manager

To access kChat preferences on the Infomaniak Manager:

  1. Click here to access kChat management on the Infomaniak Manager (need help?).
  2. Access the different types of channels.
  3. Archive or delete channels from the bottom section.
  4. Click on Settings in the left sidebar:
  5. Add the channels (one or more channels possible) to which new users (excluding external users) will be automatically added in addition to belonging to the channel General.
  6. Choose whether everyone can post in the General channel:
  7. Save your changes at the bottom of the page.

 

Customize the general display of kChat

To access kChat app settings:

  1. Click here to access the kChat web app (online service ksuite.infomaniak.com/kchat) or open the kChat mobile app (app for iOS/Android smartphone or tablet) or the kChat desktop app (desktop app on macOS/Windows/Linux).
  2. Click on the icon in the top right of the interface:
  3. You can choose:
    1. a display density, and possible color display in compact density
    2. whether or not to display previews in your conversations
    3. the size of a channel (width)
    4. the starting position when you return to an unread channel
    5. the number of personal messages to display
  4. The Notifications tab allows you to customize kChat notifications:
  5. The Shortcuts tab indicates the list of keyboard shortcuts available to work faster with kChat:

 

Resolve a display zoom issue

To zoom in or out of the display that has become unreadable, you need to use the following keyboard shortcuts:

  • as in a browser, CTRL/CMD and - to zoom out
  • CTRL/CMD and + to zoom in
  • CTRL/CMD and 0 to reapply the default size

 

Dark Mode / Light Mode

The light or dark theme of the Web app is configured globally (refer to this other guide). However, the desktop app can be configured independently of the rest; this is set from the icon at the top right of the interface:

 

Customize a discussion, a channel, etc.

Next to each element of the left sidebar is an action menu allowing you to define the sort order (alphabetical, by recent activity, manual):

 

Set a status

To enhance your profile and its display in kChat discussions as well as on the various kSuite pages and tools, you can set a status in the form of text and/or emoticons, with an optional expiration date:

  1. Click on your avatar or initials at the top right of the interface.
  2. Click on Choose a custom status:
  3. Enter a custom status or choose one from the suggestions.
  4. Enter an expiration date if necessary:
  5. Click on the smiley icon if you want to choose an emoji next to your name.
  6. Confirm with the Set status button.

⚠ Max. number of custom emoticons:

kSuitefree5
 Standard100
 Business500
 Enterpriseunlimited
 my kSuite 
 my kSuite+ 

 

Use kChat with your domain and brand

With Custom Brand (included in the kSuite Enterprise offer, otherwise optional), you can customize kChat with your logo, your colors and the URL of your domain name. Your employees are immersed in your brand. Refer to this other guide on this subject.


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