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Understanding Public Cloud Billing

Update 09/01/2026

This guide details how the billing for your Infomaniak Public Cloud works.

 

How billing works

 

What payment methods are accepted?

You can only pay your Public Cloud invoices with a credit card.

 

When is the credit card charged?

The billing period runs from the first day of the month to the last day of the month. The credit card is usually charged on the first day of the following month (depending on your bank, there may be a few days' delay in the charge). An invoice is issued at the time the card is charged.

 

Are stopped instances billed?

Stopped instances are not billed, except:

  • storage that continues to use space even if it is unused
  • the GPU and IPv4 address of instances placed on a public network

 

I started an instance for less than an hour; how will I be charged?

Any hour started is billable.

For example, if an instance is billed at CHF 10 per hour and has been running for part of the last hour, CHF 10 will be charged for that hour.

 

What are Infomaniak ICUs?

Openstack bases its billing on tokens, and therefore the Infomaniak Cloud Unit or ICU was created. This token allows you to convert the cost of using resources on Openstack into CHF or EUR.

ICU to CHF or EUR conversion table:

CurrenciesValueInfomaniak Cloud Unit (ICU)
‍‍CHF (Swiss Franc)150
EUR (euro)155,5

 

 

To learn more about ICUs and conversion methods, please refer to these Infomaniak guides.

 

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