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Convert existing products to kSuite (or separate them)
Infomaniak's kSuite offering simplifies the creation and use of various Infomaniak products (kDrive, Mail Service, kChat...) all linked to a domain name.
Migrate to kSuite
If you subscribe to kSuite, you will receive separate products from your existing products.
However, if you already have a kDrive or Mail Service,you can upgrade your products to kSuite:
- Refer to this guide to upgrade a kDrive to kSuite…
- Refer to this other guide to upgrade a Mail Service to kSuite…
To help you identify the kSuite offer that best suits your needs, refer to this other guide.
What about the other way around?
You cannot separate kSuite products into individual products from the offer.
If you wish to cancel one of your kSuite products, you must cancel kSuite as a whole, after having saved the information you wish to keep, and then re-subscribe to the corresponding products.
Link to this FAQ: https://faq.infomaniak.com/2494
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