Knowledge base

This guide explains how to access a Sunrise Internet Box connected to the Internet with a dynamic IP via a domain name. It is for information purposes only and we suggest you contact Sunrise support for any questions regarding your Internet Box.

Requirements

• Have an Internet box that allows you to configure a custom dynamic DNS provider.
• A dynamic DNS must have be created for the domain concerned. Follow this guide if needed.

Linking a Sunrise Internet Box to a domain name

1. Log in to the Sunrise Box administration interface (http://192.168.1.1).
2. Enable the Expert Mode (button at the top right).
3. Go to DynDNS (at the top left).
   
   
     
4. Click the DynDNS tab
5. Enable the Dynamic DNS client:
        
   
       
   
   • Provider: Custom
   • Username: the login set in the Infomaniak Manager when adding the Dynamic DNS (help)
   • Password: the password set in the Infomaniak Manager when adding the Dynamic DNS (help)
   • Hostname: the URL configured in the `Infomaniak Manager when adding the Dynamic DNS (help)
       
6. Enable the custom server:
   
   
   
   
   • Server: infomaniak.com
   • Port: 443
   • Request (copy/paste as is): https://infomaniak.com/nic/update?hostname=[DOMAIN]&myip=[IP]&username=[USERNAME]&password=[PASSWORD]
   • Update interval (seconds): 300
   • Retry interval (seconds): 30
   • Max. retries: 3

Find out more

• Creating a dynamic DNS for a domain managed by Infomaniak
• Manually configuring a dynamic DNS via the API
• Transferring a domain to Infomaniak
• Find out more about DynDNS