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Connect via RDP (first connection to Cloud VPS / VPS Lite Windows)
Update 08/31/2026
This guide explains how to initialize your Cloud VPS / VPS Lite with Windows during the first connection.
Initializing a Cloud Server with Windows
You must change the password for your Windows user before you can connect via RDP (Remote Desktop Protocol) to your server; otherwise, an error will be returned (indicating that the password must be changed).
To do this, you must connect using the VNC console the very first time.
Once the user's password has been changed (via VNC), it will be possible to connect without any issues via RDP. This protocol is already enabled on Infomaniak Windows images.
Login credentials
- Username:
- for Windows 11 Professional =
Infomaniak - for Windows 10 Professional =
Infomaniak - for Windows Server =
Administrator
- for Windows 11 Professional =
- Password: the one you chose when ordering the server; if you have forgotten it, please reset the server.
- IP address: the one displayed in your server's dashboard.
Connect via RDP…
- … on Windows: remote desktop is an included feature.
- … on macOS: install the free desktop app Windows App (formerly Microsoft Remote Desktop).
- … on Linux: install the Remmina app.
Link to this FAQ: https://faq.infomaniak.com/2316
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