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Connecting via RDP (First-time VPS Cloud / VPS Lite Windows connection)

Update 03/19/2026

This guide explains how to initialize your VPS Cloud / VPS Lite with Windows upon first connection.

 

Initializing a Cloud Server with Windows

You need to change the password of your Windows user before you can connect via RDP (Remote Desktop Protocol) to your server; otherwise, an error is returned (indicating that the password must be changed).

To do this, you need to connect using the VNC console the very first time.

Once the user password has been changed (via VNC), it will be possible to connect without issue via RDP. This protocol is already enabled on Infomaniak Windows images.

 

Login credentials

  • Username:
    • for Windows 11 Professional = Infomaniak
    • for Windows 10 Professional = Infomaniak
    • for Windows Server = Administrator
  • Password: the one you chose when ordering the server; if forgotten, please reset the server.
  • IP address: the one indicated in your server's dashboard.

 

Connect via RDP…

  • … on Windows: Remote Desktop is a built-in feature.
  • … on macOS: install the free desktop app Windows App (formerly Microsoft Remote Desktop).
  • … on Linux: install the app Remmina.

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