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Configure an external source for video streaming

Update 09/01/2026

This guide concerns the Infomaniak Video Streaming platform, which offers two options for retrieving video streams for broadcasting:

  1. PUSH mode: you send the stream to the Infomaniak platform…
  2. PULL mode: you provide a source URL from which Infomaniak will retrieve the stream; this method allows you to broadcast an existing stream via Infomaniak.

 

IP Camera (PUSH mode)

The most common use case involves IP cameras, which can be accessed via a URL or an IP address.

For optimal performance:

  • Your device must support the RTSP protocol and the H264 video codec (do not rely on the MPEG4 indication).
  • Your device must be publicly accessible from the Internet on port 554 (any other port will be rejected).
  • The RTSP address must work in a video player (VLC, mplayer, ...).
  • The RTSP address must be obtainable via the administration interface of your device.

 

External source (PULL mode)

It is also possible to retrieve the stream from an external source, which allows you, for example, to reprocess an existing stream by adding a watermark and to use Infomaniak's distribution servers to reach a wide audience.

The following stream formats are currently supported:

  • RTP
  • RTSP
  • RTMP

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