What is Renewal Warranty for domain names?

If your domain name is important for your business then Renewal Warranty is insurance that you will never lose it. As a leading registrar, every day we see clients who were not able to renew their domain in time. Their website and their email addresses are no longer accessible and that often involves a significant loss to their business.

It is easy and costly to lose a domain

A domain name is registered for a pre-set period at the end of which it is must be renewed to keep ownership. When a domain name is not renewed, it enters a redemption period then falls into the public domain awaiting a new owner.

The redemption phase is a grace period during which it is still possible to come forward to retain ownership of one's domain. Nevertheless, this last resort has consequences and involves expenses. In the best case, it entails interruption of your website and your email addresses forthe many hours it takes to urgently retrieve your domain name from redemption.

In the worst case, if no one comes forward to reactivate a domain, it is lost.

Renewal Warranty, insurance that you will never lose a domain

With this warranty, Infomaniak is committed to renewing your domain whatever happens, (blocked payment, renewal mail not received, prolonged absence, etc.) and will contact you personally by mail, SMS, telephone and post so that you are assured of keeping it.

Renewal Warranty is a unique solution which protects you from involuntary expiration of your domains. You remain the sole owner of your domains and you are free to stop Renewal Warranty or to cancel your domains when you so decide.

Enabling Renewal Warranty on an existing domain

Renewal Warranty can be enabled in a few seconds:

1. open the Manager (manager.infomaniak.com)
2. go to Domain name
3. click on the domain name concerned
4. enable Renewal Warranty from the console

To learn more

• To confirm the availability of a domain name
• Transfer a domain name to Infomaniak
• How much does a domain name cost?