Knowledge base
1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!
Ensure domain continuity with Renewal Warranty
If your domain is important for your business, thenRenewal Warranty is the guarantee that you will never lose it. As a leading registrar, Infomaniak deals daily with customers who have failed to renew their domain on time. Their website and email addresses are no longer accessible, and this often represents a significant loss for their business.
Infomaniak also offers the option to protect your personal information in the WHOIS database with Domain Privacy.
It is easy and costly to lose a domain
A domain name is registered for a specific period, after which it must be renewed to retain ownership. When a domain is not renewed, it enters a redemption period and then becomes a public domain, awaiting a new owner.
The redemption period is a grace period during which it is still possible to take action to retain ownership of your domain. However, this last resort measure has significant consequences and incurs fees. At best, it results in the interruption of your website and email addresses for many hours while your domain name is urgently removed from redemption.
In the worst-case scenario, if there is no intention to reactivate the domain name, it will be lost.
Renewal Warranty: the guarantee that you will never lose a domain again
With this guarantee, Infomaniak undertakes to renew your domain if necessary (payment method blocked, renewal emails not received, prolonged absence, etc.) and will contact you personally by email, SMS, phone, and postal mail to ensure that you can keep it.
Renewal Warranty is a unique solution designed to protect you from the unintentional expiration of your domains. You remain the sole owner of your domains and are free to stop Renewal Warranty or cancel your domains whenever you decide.
Enable Renewal Warranty on an existing domain
Refer to this other guide to enable the option in just a few clicks.
Link to this FAQ: https://faq.infomaniak.com/2235
Has this FAQ been helpful?