This guide presents the available options for segmenting and filtering your contact lists when sending an Infomaniak Newsletter.

Introduction

• Filtering subscribers based on certain criteria allows you to send newsletters only to specific people among your subscribers.
• The criteria can be their registration date, as well as custom fields, or even actions performed or not performed during previous sends.
• You can combine multiple conditions and add "OR" conditions to refine your filters.

Segment your sends based on…

Access your Newsletter:

1. Click here to access your product management interface on the Infomaniak Manager (need help?).
2. Click on the domain name in question in the table that appears:
   

… the specific features for subscribers

Here is an example of a newsletter signup form with additional fields that allow you to request personalized information from the person signing up:

Once some users have filled in this information, you can find it in the details of their contact record:

This type of information can be used to segment your subscriber list and write only to a portion of it. Refer to chapter 4 of this other guide.

… the subscriber's past actions

Information about a previous mailing can be used to segment your next campaign. Example:

• Only send to subscribers who have opened the last 5 campaigns.
• Only send to subscribers who have never clicked on the specific newsletter sent one month ago.
• etc.

To do this:

1. Refer to chapter 4 of this other guide.
2. Instead of choosing custom field, choose Actions to select the criteria that define the people who will receive this next newsletter.
   • This same drop-down menu also allows you to segment a send based on the subscription dates of subscribers (e.g., send only to subscribers who registered in a specific month).